Dell E6500 IEEE 1394 Device Problems, Lockups and Software Problems, Windows Vista, Windows XP

Models: E6500

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IEEE 1394 Device Problems

1.Click Start and click My Computer.

2.Right-click Local Disk C:.

3.Click Properties Tools Check Now.

4.Check the box Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1.Click Start Ensure that the IEEE 1394 device is enabled in system setup and click Computer.

2.Right-click Local Disk C:.

3.Click Properties Tools Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4.Follow the instructions on the screen.

IEEE 1394 Device Problems

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.

NOTE: Your computer supports only IEEE 1394a standard.

Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer

Ensure that the IEEE 1394 device is enabled in system setup

For more information on using the system setup program, see the Dell™ Technology Guide on your computer or on the Dell Support website at support.dell.com.

Ensure that the IEEE 1394 device is recognized by Windows

Windows XP:

1.Click Start and click Control Panel.

2.Under Pick a Category, click Performance and Maintenance System System Properties Hardware Device Manager.

Windows Vista:

1.Click Start Ensure that the IEEE 1394 device is recognized by WindowsControl Panel Hardware and Sound.

2.Click Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

If you have problems with a Dell IEEE 1394 device

Contact Dell Technical Support.

If you have problems with an IEEE 1394 device not provided by Dell

Contact the IEEE 1394 device manufacturer.

Lockups and Software Problems

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Dell E6500 IEEE 1394 Device Problems, Lockups and Software Problems, If you have problems with a Dell IEEE 1394 device