Dell MD3200, MD3220 owner manual Collecting the Physical Disk Data, Event Log, 234

Collecting the Physical Disk Data

You can use the Collect Physical Disk Data option to collect log sense data from all the physical disks on your storage array.

Log sense data consists of statistical information that is maintained by each of the physical disks in your storage array. Your Technical Support representative can use this information to analyze the performance of your physical disks and for troubleshooting problems that may exist.

WARNING: Use this option only under the guidance of your Technical Support representative.

To collect physical disk data:

1In the AMW, select Advanced→ Troubleshooting→ Collect Physical Disk Data.

The Collect Physical Disk Data window is displayed.

2Enter a name for the physical disk data filename in Specify filename or click Browse to navigate to a previously saved file to overwrite an existing file.

The suffix *.bin is added to the file automatically if you do not specify a suffix for the file.

3Click Start.

The physical disk data collection is completed and saved at the location that you entered.

4Click OK.

Event Log

You can use the Event Log Viewer to view a detailed list of events that occur in a storage array. The event log is stored on reserved areas on the storage array disks. It records configuration events and storage array component failures.

WARNING: Use this option only under the guidance of your Technical Support representative.

The event log stores approximately 8000 events before it replaces an event with a new event. If you want to keep the events, you may save them, and clear them from the event log.

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Troubleshooting: Your Storage Array Software