
Light Pattern | Problem Description | Suggested Resolution |
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.
No memory modules are | 1 | Reseat the memory modules to ensure that your computer |
detected. |
| is successfully communicating with the memory. |
| 2 | Restart the computer. |
| 3 | If the problem still exists, remove all the memory modules |
|
| and install one memory module in memory module |
|
| connector DIMM_1. |
| 4 | Restart the computer. |
|
| A message appears stating that because your memory is |
|
| not paired, the system will operate with reduced |
|
| performance and reduced |
| 5 | Press <F1> to boot to the operating system. |
| 6 | Run the Dell Diagnostics. See your User’s Guide for more |
|
| information. |
| 7 | If the memory module passes, shut down the computer, |
|
| remove the memory module, and then repeat the process |
|
| with the remaining memory modules until a memory error |
|
| occurs during |
|
| If the first memory module tested is defective, repeat the |
|
| process with the remaining modules to ensure that the |
|
| remaining modules are not defective. |
| 8 | When the defective memory module is identified, contact |
|
| Dell for a replacement. |
|
| |
No memory modules are | • If you have one memory module installed, reinstall it and | |
detected. |
| restart the computer. |
| • If you have two or more memory modules installed, | |
|
| remove the modules, reinstall one module, and then |
|
| restart the computer). If the computer starts normally, |
|
| reinstall an additional module. Continue until you have |
|
| identified a faulty module or reinstalled all modules |
|
| without error. |
| • If available, install properly working memory of the same | |
|
| type into your computer. |
| • If the problem persists, contact Dell. | |
|
| |
System board failure has | Contact Dell for technical assistance. | |
occurred. |
|
|
Quick Reference Guide
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