Dell PP22L manual Hard drive problems

The drive tray cannot eject

1Ensure that the computer is shut down.

2Straighten a paper clip and insert one end into the eject hole at the front of the drive, then push firmly until the tray is partially ejected.

3Gently pull out the tray until it stops.

The drive makes an unfamiliar scraping or grinding sound

•Ensure that the sound is not caused by the program that is running.

•Ensure that the disc is inserted properly.

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may

prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

R U N C H E C K D I S K —

Windows XP

1Click Start and click My Computer.

2Right-click Local Disk C:.

3Click Properties→Tools→Check Now.

4Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista

1Click Start and click Computer.

2Right-click Local Disk C:.

3Click Properties→Tools→Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4Follow the instructions on the screen.

116

Troubleshooting