Using the Operating System Media
Before You Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 140).
If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows System Restore" on page 145).
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows, you need the following items:
•Dell Operating System media
•Dell Drivers and Utilities media
NOTE: Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
NOTICE: The Operating System media provides options for reinstalling
Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
1Save and close any open files and exit any open programs.
2Insert the Operating System disc.
3Click Exit if the Install Windows message appears.
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Troubleshooting
