Dell PP22L owner manual Memory Problems, Network Problems, 136

(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 113).

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory" on page 172).

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 172).

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 113).

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 172).

•Ensure that you are following the memory installation guidelines (see "Memory" on page 172).

•Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 172.

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 113).

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is

firmly inserted into both the network connector on the back of the computer and the network jack.

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Troubleshooting