W . d e l l . c o m s u p p o r t . d e l l . c o m
November TT979
Contents
Using the Keyboard and Touch Pad
Customizing the Touch Pad
Checking the Battery Charge
Playing Media Using Dell Travel Remote
Removing an ExpressCard or Blank
Removing a Memory Card or Blank
Connecting a Network or Broadband
Wireless Local Area Network
Mobile Broadband or Wireless Wide
Dell Wi-Fi Catcher Network Locator 107
Dell Technical Update Service
Lockups and Software Problems
121
122
Sound and Speaker Problems 141
136
137
139
Restoring your Microsoft Windows
161
164
167
179
187
189
190
Automated Order-Status Service
Using the System Setup Program
Dell Technical Support Policy U.S. Only
Macrovision Product Notice
Contents
Finding Information
What Are You Looking For? Find It Here
Vista Help and Support Center
What Are You Looking For?
Site
Dell QuickSet Help
Operating System Media
Finding Information
Determining Your Computer’s Configuration
About Your Computer
Front View
M E R a I N D I C a T O R selections you made camera
V I C E S T a T U S L I G H T S
About Your Computer
Y B O a R D S T a T U S L I G H T S
Light Audio connectors
Left Side View
Connections
D I O C O N N E C T O R S
USB connectors
Right Side View
Back View
I D E O TV- O U T C O N N E C T O R
D E M C O N N E C T O R RJ
Bottom View
G H T S P E a K E R control buttons
About Your Computer
Setting Up Your Computer
Connecting to the Internet
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Windows XP
Windows Vista
Transferring Information to a New Computer
Microsoft Windows XP
To prepare a new computer for the file transfer
Setting Up Your Computer
Setting Up Your Computer
Printer Cable
Setting Up a Printer
Microsoft Windows Vista
Connecting a USB Printer
Power Protection Devices
Surge Protectors
Uninterruptible Power Supplies
Line Conditioners
Using a Projector
Using the Display
Adjusting Brightness
Windows Vista
Using Both a Monitor and Your Computer Display
Setting Display Resolution and Refresh Rate
Click the Windows Vista Start button and click Control Panel
Using the Display
Using the Keyboard and Touch Pad
Numeric Keypad
Battery
Power Management
Key Combinations
System Functions
Adjusting Keyboard Settings
Touch Pad
Microsoft Windows Logo Key Functions
Dell QuickSet Key Combinations
Customizing the Touch Pad
Click Hardware and Sound
Mouse Properties window
Using the Keyboard and Touch Pad
Using a Battery
Battery Performance
Checking the Battery Charge
Dell QuickSet Battery Meter
Microsoft Windows Battery Meter
Check the Battery Charge
Check the Battery Health
Charge Gauge
Conserving Battery Power
Low-Battery Warning
Hibernate Mode
Power Management Modes
Standby and Sleep Mode
Configuring Power Management Settings
Accessing Power Options Properties
Charging the Battery
Replacing the Battery
Storing a Battery
Using Multimedia
Playing Media
CD player includes the following basic buttons
Playing Media Using Dell Travel Remote
Click Start → All Programs→ Roxio Creator→ Projects→ Copy
How to Copy a CD, DVD, or BD
Copying CD, DVD, and Blu-ray Disc BD Media
Using Blank CD, DVD, and BD Media
Media Type Read Write Rewritable
Helpful Tips
DVD-Writable Drives
Adjusting the Volume
Click Open Volume Mixer
Adjusting the Picture
Using Dell MediaDirect
Connecting Your Computer to a TV or Audio Device
Video TV-out connector Composite video adapter
Video and Standard Audio
Video and S/PDIF Digital Audio
Pdif digital audio cable
Composite Video and Standard Audio
Standard audio cable
Composite Video and S/PDIF Digital Audio
Composite video adapter
Component Video and Standard Audio
Component video adapter
Component video adapter
Component Video and S/PDIF Digital Audio
Standard audio cable
Component video cable
Click Advanced Click S/PDIF Interface
Enabling the Display Settings for a TV
Enabling S/PDIF Digital Audio
Using ExpressCards
ExpressCard Blanks
Installing an ExpressCard
Removing an ExpressCard or Blank
Using ExpressCards
Memory Card Blanks
Using the Memory Card Reader
Installing a Memory Card
Removing a Memory Card or Blank
Setting Up and Using Networks
Connecting a Network or Broadband Modem Cable
Select an option under Choose a connection option
Setting Up a Network
Windows XP
Wireless Local Area Network
Checking Your Wireless Network Card
What You Need to Establish a Wlan Connection
Start Button and Connect To Option
Order Confirmation for Your Computer
100
Connecting to a Wlan
101
102
Determining the Wireless Network Device Manager
Click Start→ Settings→ Control Panel→ Network Connections
103
Click → Connect To→ Manage wireless networks
Completing the Connection to the Wlan
Mobile Broadband or Wireless Wide Area Network
104
105
Connecting to a Mobile Broadband Network
Checking Your Dell Mobile Broadband Card
106
Click Start→ All Programs→ Dell Wireless
Enabling/Disabling the Dell Mobile Broadband Card
Dell Wi-Fi Catcher Network Locator
107
108
Passwords
Securing Your Computer
Security Cable Lock
109
If Your Computer Is Lost or Stolen
110
111
112
Dell Diagnostics
Troubleshooting
Dell Technical Update Service
114
Insert your Drivers and Utilities media
115
Option Function
Dell Diagnostics Main Menu
116
117
Tab Function
118
Dell Support Center
Dell Support
Dell PC TuneUp
119
Dell PC Checkup
Dell Network Assistant
DellConnect
Click Self Help→ Network /Internet→ Network Management
121
Drive Problems
Optical drive problems
Hard drive problems
Problems writing to a CD-RW or DVD+/-RW drive
Drive tray cannot eject
Drive makes an unfamiliar scraping or grinding sound
123
Mail, Modem, and Internet Problems
Click Properties→Tools→ Check Now
Click Start→ All Programs→ Modem Helper
124
Error Messages
125
126
127
Click Uninstall
128
129
ExpressCard Problems
130
Ieee 1394 Device Problems
Keyboard Problems
External Keyboard problems
131
Unexpected characters
132
Lockups and Software Problems
Computer does not start
Computer stops responding
Program stops responding or crashes repeatedly
134
Dell MediaDirect problems
Solid blue screen appears
Other software problems
135
136
Memory Problems
Network Problems
137
Power Problems
Mobile Broadband Wireless Wide Area Network Wwan
138
Printer Problems
139
140
Scanner Problems
Click Properties and click Ports
Sound and Speaker Problems
No sound from integrated speakers
No sound from external speakers
141
Remote Control Problems
Touch Pad or Mouse Problems
No sound from headphones
Click Start→ Control Panel→ Mouse
143
Video and Display Problems
If the display is blank
Adjust Resolution and Colors settings, as needed
If the display is difficult to read
Click Start→ Control Panel→ Appearance and Themes
144
What Is a Driver?
Drivers
If only part of the display is readable
Identifying Drivers
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
Click Properties→ Device Manager
Click the Drivers tab→ Roll Back Driver
147
Using the Drivers and Utilities Media
Click the Drivers tab→Roll Back Driver
148
Manually Reinstalling Drivers
At the Welcome Dell System Owner screen, click Next
149
Troubleshooting Software and Hardware Problems
Click Start→ Help and Support
Fix a Problem section, click Hardware Troubleshooter
Find an answer section, click Troubleshooting
Restoring your Microsoft Windows Operating System
Restoring Windows Vista
Using Windows Vista System Restore
151
Click Next→ Finish
152
Restoring the Computer to the Default Factory Configuration
Click Undo my last restoration, and then click Next
→ → Restart
153
Using the Operating System Media Before You Begin
154
Restoring Windows XP
155
Using Microsoft Windows System Restore
156
Using Dell PC Restore
157
158
159
160
Adding and Replacing Parts
Before You Begin
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
162
163
164
Hard Drive
Removing the Hard Drive
165
Replacing the Hard Drive
166
Optical Drive
Returning a Hard Drive to Dell
Removing the Optical Drive
167
168
Hinge Cover
Removing the Hinge Cover
169
Keyboard
Replacing the Hinge Cover
Removing the Keyboard
170
Replacing the Keyboard
171
172
Memory
Removing the Dimm a Memory Module
Replacing the Dimm a Memory Module
173
174
Removing the Dimm B Memory Module
175
Replacing the Dimm B Memory Module
176
177
Subscriber Identity Module
178
179
Wireless Mini-Cards
Removing a Wlan Card
180
Replacing a Wlan Card
181
Removing a Mobile Broadband or Wwan Card
182
183
184
Replacing a Wwan Card
185
Removing a Wpan Card
186
Flash Cache Module
Replacing a Wpan Card
Removing the FCM
187
Replacing the FCM
188
189
Internal Card With Bluetooth Wireless Technology
Removing the Card
190
Coin-Cell Battery
Removing the Coin-Cell Battery
191
192
Dell QuickSet Features
193
194
Traveling With Your Computer
Identifying Your Computer
Packing the Computer
195
196
Travel Tips
Traveling by Air
197
Getting Help
Obtaining Assistance
198
Technical Support and Customer Service
DellConnect Online Services
Problems With Your Order
AutoTech Service
Automated Order-Status Service
199
200
Before You Call
201
Diagnostics Checklist
202
203
Contacting Dell
Visit support.dell.com
204
Specifications
205
Processor
System Information
Memory
206
In-1 Memory Card Reader
Communications
Ports and Connectors
207
Audio
208
Video
209
Display
Battery
210
Keyboard
Touch Pad
211
AC Adapter
Environmental
212
Physical
213
Camera Optional
214
215
Using the System Setup Program
Appendix
Viewing the System Setup Screen
System Setup Screen
Changing the Boot Sequence
Commonly Used Options
USB Storage Device CD/DVD/CD-RW drive Modular bay HDD
217
218
Cleaning Your Computer
Computer, Keyboard, and Display
Cleaning a Non-Optical Mouse
Cleaning an Optical Mouse
Touch Pad
Mouse
220
Dell Technical Support Policy U.S. Only
Media
Definition of Dell-Installed Software and Peripherals
FCC Notice U.S. Only
Definition of Third-Party Software and Peripherals
FCC Class B
222
PP22L
Macrovision Product Notice
223
224
Glossary
225
226
227
Product ID
228
Device driver See driver
229
230
231
232
233
234
Module bay See media bay
235
236
237
238
239
Video resolution See resolution
240
241
242
Index
243
244
FCM. See Flash Cache Module
245
246
247
Problems scanner
248
249
250