160 | Dell PP22L manual

NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

1Save and close any open files and exit any open programs.

2Insert the Operating System media.

3Click Exit if the Install Windows message appears.

4Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

5When the boot device list appears, highlight CD/DVD/CD-RW Drive, and then press <Enter>.

6Press any key to Boot from CD-ROM.

7Follow the instructions on the screen to complete the installation.

NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See "Contacting Dell" on page 203.

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Troubleshooting

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Dell PP22L owner manual 160

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m November TT979 Contents Using the Keyboard and Touch Pad Playing Media Using Dell Travel Remote Checking the Battery ChargeCustomizing the Touch Pad Removing an ExpressCard or Blank Removing a Memory Card or Blank Connecting a Network or Broadband Wireless Local Area NetworkMobile Broadband or Wireless Wide Dell Wi-Fi Catcher Network Locator 107 Dell Technical Update Service Lockups and Software Problems121 122 Sound and Speaker Problems 141 136137 139 Restoring your Microsoft Windows 161164 167 179 187189 190 Automated Order-Status Service Using the System Setup Program Dell Technical Support Policy U.S. Only Macrovision Product Notice Contents Finding Information What Are You Looking For? Find It Here Vista Help and Support Center What Are You Looking For? Site Dell QuickSet Help Operating System Media Finding Information Determining Your Computer’s Configuration About Your Computer Front View M E R a I N D I C a T O R selections you made camera V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Light Audio connectors Left Side View Connections D I O C O N N E C T O R S USB connectors Right Side View Back View I D E O TV- O U T C O N N E C T O R D E M C O N N E C T O R RJ Bottom View G H T S P E a K E R control buttons About Your Computer Setting Up Your Computer Connecting to the Internet Windows XP Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Microsoft Windows XP Transferring Information to a New ComputerWindows Vista To prepare a new computer for the file transfer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up a PrinterPrinter Cable Connecting a USB Printer Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Adjusting Brightness Using the DisplayUsing a Projector Windows Vista Using Both a Monitor and Your Computer Display Setting Display Resolution and Refresh Rate Click the Windows Vista Start button and click Control Panel Using the Display Using the Keyboard and Touch Pad Numeric Keypad Battery Power ManagementKey Combinations System Functions Adjusting Keyboard Settings Touch PadMicrosoft Windows Logo Key Functions Dell QuickSet Key Combinations Customizing the Touch Pad Click Hardware and Sound Mouse Properties window Using the Keyboard and Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Check the Battery ChargeCheck the Battery Health Charge Gauge Conserving Battery Power Low-Battery Warning Standby and Sleep Mode Power Management ModesHibernate Mode Configuring Power Management Settings Accessing Power Options Properties Charging the Battery Replacing the Battery Storing a Battery Using Multimedia Playing Media CD player includes the following basic buttons Playing Media Using Dell Travel Remote Copying CD, DVD, and Blu-ray Disc BD Media How to Copy a CD, DVD, or BDClick Start → All Programs→ Roxio Creator→ Projects→ Copy Using Blank CD, DVD, and BD Media Media Type Read Write Rewritable Helpful Tips DVD-Writable Drives Adjusting the Volume Click Open Volume Mixer Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Video TV-out connector Composite video adapter Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Enabling S/PDIF Digital Audio Enabling the Display Settings for a TVClick Advanced Click S/PDIF Interface Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Installing a Memory Card Using the Memory Card ReaderMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Windows XP Setting Up a NetworkSelect an option under Choose a connection option Wireless Local Area Network Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Start Button and Connect To Option Order Confirmation for Your Computer 100 Connecting to a Wlan 101 Click Start→ Settings→ Control Panel→ Network Connections Determining the Wireless Network Device Manager102 Completing the Connection to the Wlan Click → Connect To→ Manage wireless networks103 Mobile Broadband or Wireless Wide Area Network 104 Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network105 Enabling/Disabling the Dell Mobile Broadband Card Click Start→ All Programs→ Dell Wireless106 Dell Wi-Fi Catcher Network Locator 107 108 Passwords Securing Your ComputerSecurity Cable Lock 109 If Your Computer Is Lost or Stolen 110 111 112 Dell Technical Update Service TroubleshootingDell Diagnostics 114 Insert your Drivers and Utilities media 115 116 Dell Diagnostics Main MenuOption Function 117 Tab Function Dell Support Dell Support Center118 Dell PC TuneUp 119 Dell PC Checkup Dell Network AssistantDellConnect Click Self Help→ Network /Internet→ Network Management Optical drive problems Drive Problems121 Hard drive problems Problems writing to a CD-RW or DVD+/-RW driveDrive tray cannot eject Drive makes an unfamiliar scraping or grinding sound Click Properties→Tools→ Check Now Mail, Modem, and Internet Problems123 Click Start→ All Programs→ Modem Helper 124 Error Messages 125 126 127 Click Uninstall 128 129 ExpressCard Problems 130 Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems 131 Unexpected characters 132 Lockups and Software Problems Computer does not startComputer stops responding Program stops responding or crashes repeatedly Solid blue screen appears Dell MediaDirect problems134 Other software problems 135 Network Problems Memory Problems136 Mobile Broadband Wireless Wide Area Network Wwan Power Problems137 138 Printer Problems 139 Click Properties and click Ports Scanner Problems140 Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers 141 Remote Control Problems Touch Pad or Mouse ProblemsNo sound from headphones Click Start→ Control Panel→ Mouse If the display is blank Video and Display Problems143 Adjust Resolution and Colors settings, as needed If the display is difficult to readClick Start→ Control Panel→ Appearance and Themes 144 What Is a Driver? DriversIf only part of the display is readable Identifying Drivers Reinstalling Drivers and Utilities Using Windows Device Driver RollbackClick Properties→ Device Manager Click the Drivers tab→ Roll Back Driver Click the Drivers tab→Roll Back Driver Using the Drivers and Utilities Media147 At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers148 Click Start→ Help and Support Troubleshooting Software and Hardware Problems149 Fix a Problem section, click Hardware Troubleshooter Find an answer section, click TroubleshootingRestoring your Microsoft Windows Operating System Restoring Windows Vista Using Windows Vista System Restore 151 Click Next→ Finish 152 Restoring the Computer to the Default Factory Configuration Click Undo my last restoration, and then click Next→ → Restart 153 Using the Operating System Media Before You Begin 154 Restoring Windows XP 155 Using Microsoft Windows System Restore 156 Using Dell PC Restore 157 158 159 160 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer 162 163 Removing the Hard Drive Hard Drive164 165 Replacing the Hard Drive 166 Optical Drive Returning a Hard Drive to DellRemoving the Optical Drive 167 Removing the Hinge Cover Hinge Cover168 Replacing the Hinge Cover Keyboard169 Removing the Keyboard 170 Replacing the Keyboard 171 Removing the Dimm a Memory Module Memory172 Replacing the Dimm a Memory Module 173 174 Removing the Dimm B Memory Module 175 Replacing the Dimm B Memory Module 176 177 Subscriber Identity Module 178 Removing a Wlan Card Wireless Mini-Cards179 180 Replacing a Wlan Card 181 Removing a Mobile Broadband or Wwan Card 182 183 184 Replacing a Wwan Card 185 Removing a Wpan Card 186 Flash Cache Module Replacing a Wpan CardRemoving the FCM 187 Replacing the FCM 188 Removing the Card Internal Card With Bluetooth Wireless Technology189 Removing the Coin-Cell Battery Coin-Cell Battery190 191 192 Dell QuickSet Features 193 194 Traveling With Your Computer Identifying Your ComputerPacking the Computer 195 Traveling by Air Travel Tips196 Obtaining Assistance Getting Help197 DellConnect Online Services Technical Support and Customer Service198 Problems With Your Order AutoTech ServiceAutomated Order-Status Service 199 200 Before You Call 201 Diagnostics Checklist 202 Visit support.dell.com Contacting Dell203 204 Specifications 205Processor System Information In-1 Memory Card Reader 206Memory 207 Ports and ConnectorsCommunications Video 208Audio 209 Display Battery 210Keyboard Touch Pad 211 AC Adapter Physical 212Environmental 213 Camera Optional 214 Appendix Using the System Setup Program215 Viewing the System Setup Screen System Setup ScreenChanging the Boot Sequence Commonly Used Options USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 217 Computer, Keyboard, and Display Cleaning Your Computer218 Cleaning a Non-Optical Mouse Cleaning an Optical MouseTouch Pad Mouse Media Dell Technical Support Policy U.S. Only220 Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B 222 PP22L Macrovision Product Notice 223 224 Glossary 225 226 227 Product ID 228 Device driver See driver 229 230 231 232 233 234 Module bay See media bay 235 236 237 238 239 Video resolution See resolution 240 241 242 Index 243 244 FCM. See Flash Cache Module 245 246 247 Problems scanner 248 249 250