3In the Fix a Problem section, click Hardware Troubleshooter.

4In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Windows Vista:

1Click the Windows Vista Start button and click Help and Support.

2In the Find an answer section, click Troubleshooting.

OR

Type hardware troubleshooter in the search field, and then press <Enter>.

3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

NOTE: If you do not find the answer in the items categorized in Troubleshooting, you can get online help by typing your question in the Search Help field at the top of the window.

Restoring your Microsoft Windows Operating System

Restoring Windows Vista®

You can restore your Windows Vista operating system in the following ways:

Windows Vista includes the Backup and Restore Center to create backups of important files on your computer or to back up the entire hard drive. You can then restore your operating system or files if needed.

Microsoft Windows System Restore returns your hard drive to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. For instructions, see "Using Microsoft Windows System Restore" on page 156.

Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any

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Troubleshooting

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