Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 201, and then see "Contacting Dell" on page 203.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

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Getting Help

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