W . d e l l . c o m s u p p o r t . d e l l . c o m
November TT979
Contents
Using the Keyboard and Touch Pad
Customizing the Touch Pad
Checking the Battery Charge
Playing Media Using Dell Travel Remote
Removing a Memory Card or Blank
Removing an ExpressCard or Blank
Wireless Local Area Network
Connecting a Network or Broadband
Mobile Broadband or Wireless Wide
Dell Wi-Fi Catcher Network Locator 107
Lockups and Software Problems
Dell Technical Update Service
121
122
136
Sound and Speaker Problems 141
137
139
161
Restoring your Microsoft Windows
164
167
187
179
189
190
Using the System Setup Program
Automated Order-Status Service
Macrovision Product Notice
Dell Technical Support Policy U.S. Only
Contents
What Are You Looking For? Find It Here
Finding Information
Vista Help and Support Center
Site
What Are You Looking For?
Dell QuickSet Help
Operating System Media
Finding Information
About Your Computer
Determining Your Computer’s Configuration
Front View
M E R a I N D I C a T O R selections you made camera
V I C E S T a T U S L I G H T S
About Your Computer
Y B O a R D S T a T U S L I G H T S
Left Side View
Light Audio connectors
Connections
D I O C O N N E C T O R S
Right Side View
USB connectors
Back View
I D E O TV- O U T C O N N E C T O R
D E M C O N N E C T O R RJ
Bottom View
G H T S P E a K E R control buttons
About Your Computer
Connecting to the Internet
Setting Up Your Computer
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Windows XP
Windows Vista
Transferring Information to a New Computer
Microsoft Windows XP
To prepare a new computer for the file transfer
Setting Up Your Computer
Setting Up Your Computer
Printer Cable
Setting Up a Printer
Microsoft Windows Vista
Connecting a USB Printer
Surge Protectors
Power Protection Devices
Line Conditioners
Uninterruptible Power Supplies
Using a Projector
Using the Display
Adjusting Brightness
Windows Vista
Using Both a Monitor and Your Computer Display
Setting Display Resolution and Refresh Rate
Click the Windows Vista Start button and click Control Panel
Using the Display
Numeric Keypad
Using the Keyboard and Touch Pad
Power Management
Battery
Key Combinations
System Functions
Touch Pad
Adjusting Keyboard Settings
Microsoft Windows Logo Key Functions
Dell QuickSet Key Combinations
Click Hardware and Sound
Customizing the Touch Pad
Mouse Properties window
Using the Keyboard and Touch Pad
Battery Performance
Using a Battery
Dell QuickSet Battery Meter
Checking the Battery Charge
Check the Battery Charge
Microsoft Windows Battery Meter
Check the Battery Health
Charge Gauge
Low-Battery Warning
Conserving Battery Power
Hibernate Mode
Power Management Modes
Standby and Sleep Mode
Accessing Power Options Properties
Configuring Power Management Settings
Replacing the Battery
Charging the Battery
Storing a Battery
Playing Media
Using Multimedia
CD player includes the following basic buttons
Playing Media Using Dell Travel Remote
Click Start → All Programs→ Roxio Creator→ Projects→ Copy
How to Copy a CD, DVD, or BD
Copying CD, DVD, and Blu-ray Disc BD Media
Media Type Read Write Rewritable
Using Blank CD, DVD, and BD Media
DVD-Writable Drives
Helpful Tips
Click Open Volume Mixer
Adjusting the Volume
Using Dell MediaDirect
Adjusting the Picture
Connecting Your Computer to a TV or Audio Device
Video TV-out connector Composite video adapter
Video and Standard Audio
Video and S/PDIF Digital Audio
Pdif digital audio cable
Composite Video and Standard Audio
Standard audio cable
Composite Video and S/PDIF Digital Audio
Composite video adapter
Component Video and Standard Audio
Component video adapter
Component video adapter
Component Video and S/PDIF Digital Audio
Standard audio cable
Component video cable
Click Advanced Click S/PDIF Interface
Enabling the Display Settings for a TV
Enabling S/PDIF Digital Audio
ExpressCard Blanks
Using ExpressCards
Installing an ExpressCard
Removing an ExpressCard or Blank
Using ExpressCards
Memory Card Blanks
Using the Memory Card Reader
Installing a Memory Card
Removing a Memory Card or Blank
Connecting a Network or Broadband Modem Cable
Setting Up and Using Networks
Select an option under Choose a connection option
Setting Up a Network
Windows XP
Checking Your Wireless Network Card
Wireless Local Area Network
What You Need to Establish a Wlan Connection
Start Button and Connect To Option
100
Order Confirmation for Your Computer
101
Connecting to a Wlan
102
Determining the Wireless Network Device Manager
Click Start→ Settings→ Control Panel→ Network Connections
103
Click → Connect To→ Manage wireless networks
Completing the Connection to the Wlan
104
Mobile Broadband or Wireless Wide Area Network
105
Connecting to a Mobile Broadband Network
Checking Your Dell Mobile Broadband Card
106
Click Start→ All Programs→ Dell Wireless
Enabling/Disabling the Dell Mobile Broadband Card
107
Dell Wi-Fi Catcher Network Locator
108
Securing Your Computer
Passwords
Security Cable Lock
109
110
If Your Computer Is Lost or Stolen
111
112
Dell Diagnostics
Troubleshooting
Dell Technical Update Service
114
115
Insert your Drivers and Utilities media
Option Function
Dell Diagnostics Main Menu
116
Tab Function
117
118
Dell Support Center
Dell Support
119
Dell PC TuneUp
Dell Network Assistant
Dell PC Checkup
DellConnect
Click Self Help→ Network /Internet→ Network Management
121
Drive Problems
Optical drive problems
Problems writing to a CD-RW or DVD+/-RW drive
Hard drive problems
Drive tray cannot eject
Drive makes an unfamiliar scraping or grinding sound
123
Mail, Modem, and Internet Problems
Click Properties→Tools→ Check Now
124
Click Start→ All Programs→ Modem Helper
125
Error Messages
126
127
128
Click Uninstall
129
130
ExpressCard Problems
Keyboard Problems
Ieee 1394 Device Problems
External Keyboard problems
131
132
Unexpected characters
Computer does not start
Lockups and Software Problems
Computer stops responding
Program stops responding or crashes repeatedly
134
Dell MediaDirect problems
Solid blue screen appears
135
Other software problems
136
Memory Problems
Network Problems
137
Power Problems
Mobile Broadband Wireless Wide Area Network Wwan
138
139
Printer Problems
140
Scanner Problems
Click Properties and click Ports
No sound from integrated speakers
Sound and Speaker Problems
No sound from external speakers
141
Touch Pad or Mouse Problems
Remote Control Problems
No sound from headphones
Click Start→ Control Panel→ Mouse
143
Video and Display Problems
If the display is blank
If the display is difficult to read
Adjust Resolution and Colors settings, as needed
Click Start→ Control Panel→ Appearance and Themes
144
Drivers
What Is a Driver?
If only part of the display is readable
Identifying Drivers
Using Windows Device Driver Rollback
Reinstalling Drivers and Utilities
Click Properties→ Device Manager
Click the Drivers tab→ Roll Back Driver
147
Using the Drivers and Utilities Media
Click the Drivers tab→Roll Back Driver
148
Manually Reinstalling Drivers
At the Welcome Dell System Owner screen, click Next
149
Troubleshooting Software and Hardware Problems
Click Start→ Help and Support
Find an answer section, click Troubleshooting
Fix a Problem section, click Hardware Troubleshooter
Restoring your Microsoft Windows Operating System
Restoring Windows Vista
151
Using Windows Vista System Restore
152
Click Next→ Finish
Click Undo my last restoration, and then click Next
Restoring the Computer to the Default Factory Configuration
→ → Restart
153
154
Using the Operating System Media Before You Begin
155
Restoring Windows XP
156
Using Microsoft Windows System Restore
157
Using Dell PC Restore
158
159
160
Before You Begin
Adding and Replacing Parts
Recommended Tools
Turning Off Your Computer
162
Before Working Inside Your Computer
163
164
Hard Drive
Removing the Hard Drive
165
166
Replacing the Hard Drive
Returning a Hard Drive to Dell
Optical Drive
Removing the Optical Drive
167
168
Hinge Cover
Removing the Hinge Cover
169
Keyboard
Replacing the Hinge Cover
170
Removing the Keyboard
171
Replacing the Keyboard
172
Memory
Removing the Dimm a Memory Module
173
Replacing the Dimm a Memory Module
174
175
Removing the Dimm B Memory Module
176
Replacing the Dimm B Memory Module
177
178
Subscriber Identity Module
179
Wireless Mini-Cards
Removing a Wlan Card
180
181
Replacing a Wlan Card
182
Removing a Mobile Broadband or Wwan Card
183
184
185
Replacing a Wwan Card
186
Removing a Wpan Card
Replacing a Wpan Card
Flash Cache Module
Removing the FCM
187
188
Replacing the FCM
189
Internal Card With Bluetooth Wireless Technology
Removing the Card
190
Coin-Cell Battery
Removing the Coin-Cell Battery
191
192
193
Dell QuickSet Features
194
Identifying Your Computer
Traveling With Your Computer
Packing the Computer
195
196
Travel Tips
Traveling by Air
197
Getting Help
Obtaining Assistance
198
Technical Support and Customer Service
DellConnect Online Services
AutoTech Service
Problems With Your Order
Automated Order-Status Service
199
200
201
Before You Call
202
Diagnostics Checklist
203
Contacting Dell
Visit support.dell.com
204
205
Specifications
Processor
System Information
Memory
206
In-1 Memory Card Reader
Communications
Ports and Connectors
207
Audio
208
Video
Display
209
210
Battery
Keyboard
Touch Pad
AC Adapter
211
Environmental
212
Physical
Camera Optional
213
214
215
Using the System Setup Program
Appendix
System Setup Screen
Viewing the System Setup Screen
Changing the Boot Sequence
Commonly Used Options
217
USB Storage Device CD/DVD/CD-RW drive Modular bay HDD
218
Cleaning Your Computer
Computer, Keyboard, and Display
Cleaning an Optical Mouse
Cleaning a Non-Optical Mouse
Touch Pad
Mouse
220
Dell Technical Support Policy U.S. Only
Media
FCC Notice U.S. Only
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
FCC Class B
PP22L
222
223
Macrovision Product Notice
224
225
Glossary
226
Product ID
227
Device driver See driver
228
229
230
231
232
233
Module bay See media bay
234
235
236
237
238
239
240
Video resolution See resolution
241
242
243
Index
244
245
FCM. See Flash Cache Module
246
247
248
Problems scanner
249
250