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SC1435 owner manual 132
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SC1435
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Troubleshooting
Install
Error codes
Sample Memory Configurations
Connecting External Devices
Problem
Diagnostics Indicator Codes
System Setup program, or no
Or faulty
System Battery
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Index
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Contents
Dell PowerEdge SC1435 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
August HJ362
Contents
Baseboard Management Controller Configuration
Memory Module Installation Guidelines
Removing and Replacing the Front Bezel
Control Panel Assembly Service-Only Procedure
Troubleshooting System Cooling Problems
Troubleshooting a SAS RAID Controller Card
Returning Items for Warranty Repair or Credit
121
129
Dell Enterprise Training and Certification
Contents
Other Information You May Need
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
Panel display error codes during system startup
System can cause the indicator to flash blue to
Problem
USB connectors
Back-Panel Features and Indicators
Power Indicator Codes
Connecting External Devices
NIC Indicator Codes
Diagnostics Indicator Codes
Power Button Indicators
Indicator Function
Troubleshooting a Hard Drive on
Other failure
System Messages
System Setup program Correct the settings. See Using
Cable. See Troubleshooting a USB
Invalid memory configuration
Retry Remote Configuration
Carry out the command Specific information. Note
Action to resolve the problem
Faulty keyboard controller faulty See Getting Help on
Manufacturing mode
System Setup program, or no
On page 23. If necessary, install
Faulty system board See Getting Help on
No operating system on diskette Use a bootable diskette
Appropriate drives installed in your
Or faulty
Faulty diskette or hard drive
Operating system cannot read
Incorrect Time or Date settings
Faulty system battery
23. If the problem persists
On the boot hard drive
Diagnostics Messages
Alert Messages
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
System Setup Options
Using the System Setup Program
Main Screen
CPU Information Screen on
System Setup Program Options Description Boot Sequence
Boot Sequence Retry
To boot after 30 seconds
Using the Setup Password on page 32 for more information
Memory Information Screen
CPU Information Screen
Integrated Devices Screen
System Security Screen
System and Setup Password Features
Using the System Password
Last default
Restored
Using the System Setup Program
Using the Setup Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
See Disabling a Forgotten Password on
Entering the BMC Setup Module
BMC Setup Module Options
Installing System Components
Recommended Tools
Inside the System
Optical drive optional
Removing and Replacing the Front Bezel
Removing the Bezel Key lock
Opening and Closing the System
Opening the System
Cooling Shroud
Closing the System
Removing the Cooling Shroud
Cooling Fan Modules
Replacing the Cooling Shroud
Removing a Cooling Fan Module
Replacing a Cooling Fan Module
Cooling fan modules
Power Supply
Removing the Power Supply
Installing the Power Supply
Removing and Installing a Power Supply
Installing an Expansion Card
Expansion Cards
Removing an Expansion Card
Expansion card Expansion-card latch
Memory Module Installation Guidelines
Sample Memory Configurations
System Memory
Dual-Processor Memory Configurations Total
Single-Processor Memory Configurations Total
512 MB 12 GB 16 GB Installing System Components
Memory
Non-Optimal Memory Configurations
Installing Memory Modules
Ejectors Installing System Components
Removing Memory Modules
Processors
Removing a Processor
Installing and Removing the Heat Sink Heat sink
Cover
Installing a Processor
Adding second processor Processor ZIF socket Socket key
Installing System Components
Installing the Optical Drive in the System
Optical Drive
Removing the Optical Drive from the System
Hard Drives
Removing the Optical Drive from the Drive Tray
Interposer board
Tabs
Installing a Hard Drive
Optional SAS RAID Controller
Before You Begin
Configuring the Boot Device
Hard drive bay
Riser board alignment pins Installing System Components
Expansion-Card Riser
Removing an Expansion-Card Riser
System Battery
Installing an Expansion-CardRiser
Replacing the System Battery
System battery is a 3.0-volt V, coin-cell battery
Connector
Control Panel Assembly Service-Only Procedure
Removing the Control Panel
Installing the Control Panel
System Board Service-Only Procedure
Removing the System Board
Installing a System Board
System-board tray
Installing System Components
Installing System Components
Safety First-For You and Your System
CD drive activity indicator
Start-Up Routine
Lights on the system front panel
Checking Basic Power Problems
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Math coprocessor
Troubleshooting Basic I/O Functions
Troubleshooting the Keyboard
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Wet System
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
Troubleshooting a Damaged System
System was dropped or damaged
Troubleshooting the System Battery
Troubleshooting the Power Supply
Power button indicator is off
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
Troubleshooting Your System
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
Action Troubleshooting Your System
Troubleshooting a SAS RAID Controller Card
Troubleshooting an Expansion Card
Action
Troubleshooting the Microprocessors
Troubleshooting Your System
Troubleshooting Your System
Using Dell PowerEdge Diagnostics
System Diagnostics Features
Running the System Diagnostics
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
Running the System Diagnostics
System Board Jumpers Jumpers and Connectors
System Board Jumpers
System Board Jumper Settings Jumper SettingDescription
Nvrmclr
Jumpers and Connectors
System Board Connectors
System Board Connectors Jumpers and Connectors
System Board Connectors Description
Riser board connector
Memory module connector, slot
Microprocessor 2 connector
Riser Boards
PCIe Riser Board
Online Services
Technical Assistance
Getting Help
AutoTech Service
Automated Order-Status Service
Technical Support Service
Electronic Quote Service
Getting Help
Before You Call
Page
Contacting Dell
100
Mail la-techsupport@dell.com General Support Toll-free
Mail la-techsupport@dell.com General Support
Technical Support Services
101
Technical Support
Sales
102
General Support Toll-free
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104
Mail la-techsupport@dell.com General Support 01-800-915-4755
105
General Support calling from Guayaquil
3355
106
Mail la-techsupport@dell.com General Support 800-6132
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108
Website support.ap.dell.com
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Mail krsupport@dell.com
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Mail la-techsupport@dell.com General Support
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Fax 21 424 01
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116
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Technical Support OptiPlex, Latitude, Inspiron
International Access Code Country Code City Code
118
Mail delldirectsupport@dell.com Customer Care website
Home and Small Business Fax 0870 907
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Mail la-techsupport@dell.com General Support
Amperes AC Alternating current
BTU British thermal unit
Celsius
Glossary
122
CPU Central processing unit. See processor DC Direct current
123
Fahrenheit
FBD Fully buffered Dimm
Kilo Kb Kilobits 1024 bits Glossary
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LVD Low voltage differential Meters MA Milliamperes
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TCP/IP Transmission Control Protocol/Internet Protocol
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Volts VAC Volts alternating current VDC Volts direct current
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Index
Index
Power supply, 42 system battery, 59 system board
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