Action

1Enter the System Setup program and ensure that the serial port is enabled, and the serial port/COM ports are configured appropriately for any applications you are using. See "Using the System Setup Program" on page 23.

2If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require.

3Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 85.

If the tests run successfully but the problem persists, see "Troubleshooting a Serial I/O Device" on page 71.

Troubleshooting a Serial I/O Device

Problem

Device connected to the serial port is not operating properly.

Action

1Turn off the system and any peripheral devices connected to the serial port.

2Swap the serial interface cable with a working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable.

3Turn off the system and the serial device, and swap the device with a comparable device.

4Turn on the system and the serial device.

If the problem is resolved, replace the serial device. See "Getting Help" on page 95. If the problem persists, see "Getting Help" on page 95.

Troubleshooting a USB Device

Problem

System message indicates a problem with a USB device.

Device connected to a USB port is not operating properly.

Action

1Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System Setup Program" on page 23.

2Turn off the system and any USB devices.

3Disconnect the USB devices, and connect the malfunctioning device to the other USB connector.

4Turn on the system and the reconnected device.

If the problem is resolved, the USB connector might be defective. See "Getting Help" on page 95.

Troubleshooting Your System

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Dell SC1435 owner manual Troubleshooting a Serial I/O Device, Troubleshooting a USB Device

SC1435 specifications

The Dell SC1435 is a versatile and reliable 1U rack server designed specifically for enterprise applications, virtualization, and cloud computing environments. Targeted towards businesses that require high performance and scalability, the SC1435 is an ideal choice for organizations looking to maximize their data center efficiency while minimizing their physical footprint.

One of the main features of the Dell SC1435 is its powerful processing capabilities. It supports up to two AMD Opteron processors, which can provide up to 12 cores per CPU, enabling robust multi-threaded performance. This allows businesses to run multiple applications simultaneously without compromising on speed or efficiency. The server also supports a range of AMD processors, offering flexibility to meet various workload requirements.

The SC1435 is equipped with significant memory capacity, supporting up to 128GB of DDR2 RAM. This high memory capacity allows for improved data management and processing, making it suitable for memory-intensive applications such as database management and virtualization. The server features eight DIMM slots, providing businesses the ability to scale memory as their workloads grow.

Storage is another critical aspect of the Dell SC1435, offering a range of options that cater to different needs. The server can be equipped with up to four hot-swappable 3.5-inch SATA or SAS drives, providing enterprises with the flexibility to balance performance needs and cost-efficiency. Additionally, it features support for RAID configurations, which enhances data protection and availability.

The SC1435 also integrates advanced management technologies, including Dell's OpenManage, which simplifies server management and allows for remote monitoring. This toolset provides administrators with the ability to easily configure, update, and monitor the server's health and performance metrics.

One of the standout characteristics of the SC1435 is its energy-efficient design. It incorporates power management features that help lower overall energy consumption, contributing to reduced operating costs and a smaller carbon footprint. The server’s compact size allows it to fit into standard 19-inch racks, making it an excellent option for space-constrained environments.

In summary, the Dell SC1435 is a robust 1U rack server that combines powerful processing capabilities, extensive memory support, flexibility in storage options, and advanced management features. Its energy-efficient design further enhances its appeal in modern data centers, making it a smart choice for organizations seeking to optimize their IT infrastructure.