6Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

BIOS Boot Order

37

General Problems

37

Physical Disk Related Issues

38

Configuration Utility Error Messages

39

BIOS Error Messages

40

AUpdating the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . 43

Firmware Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

BGetting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Obtaining Assistance

45

Technical Support and Customer Service

45

Online Services

46

Automated Order-Status Service

46

Dell Enterprise Training

47

Problems With Your Order

47

Product Information

47

Returning Items for Warranty Repair or Credit

47

Before You Call

48

CRegulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

DCorporate Contact Details (Taiwan Only) . . . . . . . . . . . . . 53

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

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Dell SCSI 6/IR manual Corporate Contact Details Taiwan Only