Denon AVR-2312CI manual 144

GAudioH

Symptom	Cause/Solution	Page
Audio is not output.	• Check the connections for all devices.	C 3, 8,
		10,11,12,13,
	• Check the speaker connections and configurations.	14,15,16,17
		C 6, 59,
		60, 61, 62,
	• Check whether the audio device power is turned on.	63, 64
		–
	• Adjust the master volume.	27, 80
	• Cancel the mute mode.	27, 80
	• Select a suitable input source.	26, 80
	• Select a suitable input mode.	91
	• Disconnect the headphones. No sound is output from the	125
	speakers when headphones are connected.
No sound is	• Check if the surround speakers are connected to the SURROUND	–
produced from	terminals.
surround speaker.
No sound is	• Check if “Amp Assign” is set appropriately in order to output	102
produced from	audio from the surround back speakers.
surround back	• Set “Speaker Config.” – “Surr.Back” on the menu to something	103
speaker.	other than “None”.
	• Set “Surround Parameters” – “Surround Back” on the menu to	96
	something other than “OFF”.
	• Set the surround mode to something other than “STEREO” and	52
	“VIRTUAL“.
No sound is	• Set “Surround Parameters” – “PLgz Height” on the menu to	96
produced from front	“ON”.	102
height speaker.	• Check if “Amp Assign” is set appropriately in order to output
	audio from the front height speakers.	103
	• Set “Speaker Config.” – “Front Height” on the menu to something
	other than “None”.
No sound is	• Check the subwoofer connections.	C 6, 59,
produced from		60, 61, 62,
subwoofer.	• Turn on the subwoofer’s power.	63, 64
		–
	• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.	102
	• If “Front” and “Center” for “Speaker Config.” are set to “Large”,	102, 103
	and “Subwoofer Mode” is set to “LFE”, no sound may be output
	from the subwoofers, depending on the input signal or selected
	surround mode.

Symptom	Cause/Solution	Page
DTS sound is not	• Set “Decode Mode” on the menu to “Auto” or “DTS”.	91
output.
Dolby TrueHD, DTS-	• Make HDMI connections.	8
HD, Dolby Digital
Plus audio is not
output.
Dolby PLg mode or	• Check that “Speaker Config.” – “Center” or “Surround” is set	102
DTS NEO:6 mode	to other than “None”. If the speaker system is 2.0/2.1ch, this
cannot be selected.	surround mode cannot be selected.
	• When headphones are used, Dolby PLg or DTS NEO:6 cannot be	–
	selected.
Audyssey MultEQ®	• Switch the surround mode to other than “DIRECT” or “PURE	52
XT, Audyssey	DIRECT”.
Dynamic EQ® and	• When headphones are used, MultEQ® XT, Dynamic EQ® and	–
Audyssey Dynamic	Dynamic Volume® cannot be selected.
Volume® cannot be
selected.
Dynamic EQ® and	• Run Audyssey® Auto Setup.	19, 65
Dynamic Volume®
cannot be selected.
RESTORER cannot	• Check that an analog signal or PCM signal (fs=44.1/48 kHz) is	99
be selected.	input. For playback of multichannel signals such as Dolby Digital
	or DTS surround, RESTORER cannot be used.
	• Switch the surround mode to other than “DIRECT” or “PURE	52
	DIRECT”.

version Basic

version Advanced

Information

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