ELECTRIC FIREPLACE INSTALLATION INSTRUCTIONS
Models: (V)E32L, (V)E32LB, (V)E32LH, (V)E32LBH (V)E36L, (V)E36LB, (V)E36LH and (V)E36LBH
11
TROUBLESHOOTING
The three most common causes of a malfunctioning heater are:
Note: For additional help, visit DESA Technical Service web
site at www.desatech.com
Note: Before trouble shooting the system, make sure the power to the circuit from the breaker or fuse panel is turned ON.
1.Tripped circuit breaker or blown fuse.
2.Loose or burned out light bulb.
3.Obstructed or clogged fan blower.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
No operation or indicator light at | 1. | No power to appliance. | 1. | Check circuit breaker or fuse. |
power/ heater switch. | ||||
| 2. | Defector switch lamp. | 2. | Replace defective switch. See Servicing |
| 3. | Defective wiring. |
| Control Panel, page 14. |
| 3. | Check connections from main power | ||
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| harnesses to terminals on control panel. |
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| See Servicing Control Panel, page 14. |
Poor flame motion; flame pattern is sporadic or devoid in viewing area.
1.Tangled or loose flame pennants.
2.Obstructed or clogged fan blower.
1.Inspect flame pennants untangle or replace if necessary. See Servicing Flame Pennants, page 17.
2.Check fan blower for debris; vacuum areas around blower wheel and remove any obstructions. See Maintaining Motors, page 13.
| 3. | Damaged or dislodged fan blower wheel. | 3. | Remove and inspect fan blower housing |
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| See Servicing Fan Blower, page 16. |
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Dull flame appearance or inactive | 1. | Burned out or loose light bulb. | 1. | Inspect light bulbs; tighten or replace |
ember bed effect. | ||||
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| light bulbs as necessary. See Replacing |
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| Light Bulbs, page 13. |
| 2. | Broken lamp fixture. | 2. | Remove and replace broken lamp fixture. |
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| See Replacing Lamp Fixtures, page 17. |
| 3. | Loose or missing reflective ribbons. | 3. | Inspect reflective ribbons; Reattach or |
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| replace as necessary. See Replacing |
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| Reflective Ribbons, page 18. |
No heat or intermittent heat output. | 1. | Obstructed heater blower. | 1. | Clear heater fan of debris or blockage; |
(If equipped with a heater) |
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| vacuum area around blower intake and |
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| remove any obstructions in the discharge |
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| area. See Maintaining Motors, page 13. |
2. Burned out heat element or blower fan.
2.Remove and replace blower heater assembly. To access and remove see Optional Heater Accessory, page 8.
3. Defective heater switch or wiring.
3.Inspect wiring connections from switch to blower. Replace switch if defective. See Servicing Control Panel, page 14.
For more information, visit www.desatech.com
