Desa (V)T32EP-A SERIES, (V)T32EN-A SERIES Gas leak. See Warning, Checking Gas Connections

TROUBLESHOOTING Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM		POSSIBLE CAUSE		REMEDY
No gas to burner, although wall		1.	Wall switch wires defective or	1.	Check electrical connections
switch is set to the ON position			too long
Frequent pilot outage		1.	Pilot flame may be too low,	1.	Clean and adjust pilot flame for
			causing safety pilot to “drop		maximum flame impingement
		2.	out”	2.	on thermopile
			Improper venting or excessive		Have the vent system inspect-
			blockage		ed, including the termination
					cap. Remove any restriction or
					obstruction
Fireplace produces a clicking/		1.	Metal expanding while heating	1.	This is common with most
ticking noise just after burner			or contracting while cooling		fireplaces. If noise is excessive,
is lit or shut off					contact qualified service person
Slight smoke or odor during		1.	Residues from manufacturing	1.	Problem will stop after a few
initial operation			processes and logs curing		hours of operation
Gas odor even when control		1.	Gas leak. See Warning	1.	Locate and correct all leaks (see
knob is in OFF position			statement at top of page		Checking Gas Connections,
		2.	Control valve defective	2.	page 21)
					Replace control valve
	Gas odor during combustion	1.	Foreign matter between con-	1.	Take apart gas tubing and
		2.	trol valve and burner	2.	remove foreign matter
			Gas leak. See Warning		Locate and correct all leaks
			statement at top of page		(see Checking Gas Connec-
					tions, page 21)
	Glass soots	1.	Flame impingement on logs	1.	Adjust the log set so that the
					flame does not excessively
		2.	Debris around burner air	2.	impinge on it
					Inspect the opening at the base of
			mixer		the burner to see that it is NOT
					packed with any type of material
Dark residue on logs or inside		1.	Improper log placement	1.	Properly locate logs (see log
of fireplace		2.	Air holes at burner inlet	2.	placement section on page 24)
					Clean out air holes at burner
			blocked		inlets. Periodically repeat as
		3.	Burner flame holes blocked	3.	needed
					Remove blockage
		4.	Improper venting or excessive	4.	Have the vent system inspect-
			blockage		ed, including the termination
					cap. Remove any restrictions
		5.	Excessive amounts of embers	5.	or obstruction
					Clear excess embers until a
			and pan material		minimum gap of 1/2" remains
					under the grate

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