C h a p t e r 8

T r o u b l e s h o o t i n g

My program didn’t get recorded. I set the HD DVR up to record something, and it’s not in the Now Playing List.

If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selection available in the To Do List. Here are some reasons why a program may not be available in the Now Playing List:

The program may have been canceled by the network.

You may have two season pass requests that were on at the same time this week. Only one can be recorded, unless you have dual tuner, in which case only two can be recorded at once. The HD DVR records the Season Pass (or Passes with dual tuner) with the highest priority. To change priority settings on Season Pass recordings, go to Pick Programs to Record and select Season Pass Manager.

The program may have been deleted from the Now Playing List by someone else.

You may have received a conflict message when requesting another program, and the proposed solution was to delete the missing program earlier than planned.

The HD DVR may have lost power during the time the program was broadcast.

I haven’t scheduled enough programs to fill my HD DVR, but when I try to schedule more programs, the HD DVR says there isn’t room.

With satellite broadcasts, the amount of recording space the HD DVR needs varies from channel to channel and from show to show. In general, the more action you see on your screen, such as in fast-moving sports or action movies, the more recording space is required. The space required for each show you record affects the total hours of recording capacity in your HD DVR. High-definition programs use considerably more space than standard-definition programs.

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