C h a p t e r 8 | T r o u b l e s h o o t i n g |
•If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need the password to view it.
•If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide.
I can’t find the station of a pay per view program I ordered.
•Information about pay per view programs you have purchased using your remote control is available by selecting Messages & Setup from DIRECTV Central, and then selecting Purchases.
I can’t cancel a pay per view purchase on the Purchases screen.
•You cannot cancel pay per view orders that you have watched, recorded, or tuned to.
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