Reference

 

 

 

 

 

 

 

 

 

Troubleshooting Tables

 

Watching A Program

 

 

 

 

 

What Is Happening

 

 

Possible Reason

 

 

What to Do

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• There may be interference

 

 

• Check other nearby electrical devices as

 

 

 

 

 

 

from other nearby electrical

 

 

possible sources of interference.

 

 

 

 

 

 

devices (such as radio towers,

 

• Check that all required coaxial cables are in

 

 

 

 

 

 

cellular telephones,

 

 

 

 

 

 

 

 

 

 

place.

 

 

 

 

 

 

computers, microwave ovens,

 

 

 

 

 

 

 

 

• Check for moisture or water leaking into all

 

 

 

 

 

 

radios, stereos, or TVs).

 

 

 

 

 

 

 

 

 

 

 

 

connections. Dry them out if needed, then

 

 

 

 

 

 

 

 

 

 

seal them with coaxial cable sealant.

 

 

 

 

 

 

 

 

 

 

• Check the dish-to-receiver cable run length;

 

 

 

 

 

 

 

 

 

 

if it is over 100 feet, call your dealer or

 

 

 

 

 

 

 

 

 

 

installer.

 

 

 

 

 

 

 

 

 

 

• Make sure the system is properly grounded.

 

 

 

 

 

 

 

 

 

 

 

 

A “black box” fills almost all of the

 

 

• You may have turned on the

 

• Using the TV remote control and/or menus

 

 

TV screen.

 

 

Closed Captioned feature on

 

displayed by the TV (not the receiver remote

 

 

 

 

 

 

the TV, and put that feature

 

 

control or the menus displayed by the

 

 

 

 

 

 

into Text mode.

 

 

receiver), turn off the closed captioned

 

 

 

 

 

 

 

 

 

 

feature.

 

 

 

 

 

 

 

 

 

 

 

 

The TV screen is all blue.

 

 

• You may have connected the

 

• Check your TV owner’s manual for the

 

 

 

 

 

 

receiver to an input on the TV

 

correct TV input to use for the signal output

 

 

 

 

 

 

that is incorrect for the signal

 

from the receiver.

 

 

 

 

 

 

output from the receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Favorites Lists

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is Happening

 

 

 

Possible Reason

 

 

 

What to Do

 

 

 

 

 

 

 

 

 

 

You press the remote Guide

 

If you have not added

 

You must add channels to a custom Favorites List

 

button while the Program

 

 

channels to any custom

 

 

before you can apply it.

 

Guide is displayed. You find

 

 

Favorites List, you will be able

 

 

 

 

 

 

that you can apply only the All

 

 

to apply only the All Chan list

 

 

 

 

 

 

Chan list or the All Sub list.

 

 

or the All Sub list.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to change the

 

The receiver will not allow you

 

Choose another list to change.

 

All Chan list or the All Sub list.

 

 

to change the All Chan list or

 

 

Note: You can change the All Sub list by changing

 

The receiver displays an

 

 

the All Sub list.

 

 

what channels you buy.

 

ERROR message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to apply an empty

 

The receiver will not allow you

 

Choose another list to apply, or add at least one

 

Favorites List. The receiver

 

 

to apply an empty list.

 

 

channel to the empty list.

 

displays an ERROR message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Favorites List does not show

 

If you have set up the

 

Unlock the receiver for the list to show adult

 

channels that you know you

 

 

Program Guide to hide adult

 

 

channels.

 

have added to it.

 

 

channels and the receiver is

 

 

 

 

 

 

 

 

 

locked, the Favorites List will

 

 

 

 

 

 

 

 

 

not show such channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Image 136
Dish Network 622 manual Favorites Lists