Chapter 4
Questions
QUESTIONS
•How can I order an event for all my receivers?
–Order on each receiver, one at a time with the remote control. Make sure an active phone line is connected to each receiver.
–Order the event over the phone 1-877-DISH-PPV (347-4778). Charges may apply.
–Order the event online at www.dishnetwork.com/ppv.
–Order the event over the phone at 1-800-333-DISH. Charges may apply.
•I ordered a Pay-Per-View but can only see it on one receiver. Some Pay-Per-View programs are restricted to one receiver per account.
•Will I be charged more than once for ordering the same Pay-Per-View on two or more receivers? If you’re using the remote control, you won’t be charged more than once as long as it is the same exact event (for example, at the same time or All Day events).
•Why doesn’t my Program Guide show any Pay-Per-View channels? You may be using a Favorites List that doesn’t include Pay-Per-View channels. Press GUIDE to open the Program Guide and then press GUIDE again until you see All Chan in the upper left corner of the Program Guide. See Chapter 5 - Favorites Lists on page 39 for more information on using Favorites Lists. You may have Pay-Per-View channels locked and hidden. See Chapter 6 - Locks on page 43.
•Why are some Pay-Per-View programs blacked out? Sporting events and other programs are sometimes blacked out because of local restrictions.
•Why did my all-day Pay-Per-View program shut off while I was watching it? The all-day events run from 3 AM to 3 AM (Mountain Time).
