Reference

 

 

 

 

 

 

 

 

Troubleshooting Tables

 

Buying a Pay-Per-View Program

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is Happening

 

 

Possible Reason

 

 

 

What to Do

 

 

 

 

 

 

 

 

 

 

 

 

Someone orders a Pay-Per-

You may have been away

 

Lock the purchase of Pay-Per-View programs.

 

 

View program without your

 

from the receiver, and

 

 

Remember that you are responsible for all Pay-

 

 

permission.

 

someone else used it.

 

 

Per-View purchases, whether or not you

 

 

 

 

 

 

 

 

authorize such purchases. If you lock Pay-Per-

 

 

 

 

 

 

 

 

View purchases, then anyone who wants to order

 

 

 

 

 

 

 

 

a Pay-Per-View program must enter the

 

 

 

 

 

 

 

 

password.

 

 

 

 

 

 

 

 

 

 

 

 

You find that you are not able

The receiver may not be

 

You must connect the receiver to an active

 

 

to order a Pay-Per-View

 

connected to an active

 

 

telephone connection at all times. If you install

 

 

program.

 

telephone line.

 

 

two or more receivers, you must connect each

 

 

 

 

 

 

 

 

receiver to an active telephone connection at all

 

 

 

 

 

 

 

 

times.

 

 

 

 

 

 

 

 

 

 

 

 

You find that you are not able

You ordered a Pay-Per-View

 

You cannot cancel an order for a Pay-Per-View

 

 

to cancel a Pay-Per-View

 

program, and then decided

 

 

program, whether it was just ordered or ordered

 

 

program.

 

not to watch it.

 

 

earlier.

 

 

 

 

 

 

 

 

 

 

 

 

Your setup includes more than

You ordered a Pay-Per-View

 

If you want to watch a Pay-Per-View program on

 

 

one receiver. You order a Pay-

 

program, and want it to be

 

 

TVs connected to up to six receivers, you must

 

 

Per-View program, but it does

 

available via all the receivers

 

 

order the program for each receiver but you only

 

 

not appear via all of the

 

in your setup.

 

 

pay for the program once.

 

 

receivers.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Menus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is Happening

 

 

Possible Reason

 

 

What to Do

 

 

 

 

 

 

 

 

 

 

You were using a menu, and it

 

 

• The receiver has a time-out

 

• Start over again.

 

 

suddenly closed.

 

 

feature that closes any menu

 

 

 

 

 

 

 

after several minutes of no

 

 

 

 

 

 

 

 

activity. This will discard any

 

 

 

 

 

 

 

changes you have made, but

 

 

 

 

 

 

 

otherwise does no harm to the

 

 

 

 

 

 

 

receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Dish Network 622 manual Buying a Pay-Per-View Program, Menus