27
Chapter6Troubleshooting
Chapter 6 Troubleshooting

If a problem still remains after applying the sugges ted remedies, contact your local dealer.

No picture

Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedprope rly.
• Turnoffthemainpower,andthenturnitonagaina
fewminuteslater.
• Turnthemainpowerswitchon.
• Press .
• Powerindicatorislightinggreen. • Increase<Brightness>,<Contrast>,and/or<Gain>
intheAdjustmentmenu(see“Toperformadvanced
adjustments”(page12)).
• Powerindicatorislightingorange. • Switchtheinputsignal(see“Toswitchamonginput
signals<Input>”(page32)).
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• WhenthePresenceSensorissetatavaluefrom
“Level-1”to“Level-4”,themonitormayhaveshiftedto
thepowersavingmode.Comeneartothemonitor.
• Powerindicatorashesorangeandgreen. • ThereisaprobleminthedevicethatusesDisplayPort
connection.Solvetheproblem,turnoffthem onitor,
andthenturnitonagain.Refertotheuser’smanual
ofthedevicethatusesDisplayPortconnectionf or
details.
2. The message below ap pears. Thismessageappearswhenthesignalisnotinp ut
correctlyevenwhenthemonitorfunctionsprop erly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesome
PCsdonotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedprope rly.
• Switchtheinputsignal(see“Toswitchamonginput
signals<Input>”(page32)).