Manuals / Brands / Computer Equipment / Projector / Epson / Computer Equipment / Projector

Epson 1815p Speak to a Support Representative, Internet Support

1 204

Download 204 pages, 7.09 Mb

■Make sure the Remote Receiver setting isn’t disabling both of the projector’s sensors (see page 127).

■If any buttons are held for longer than 30 seconds, the remote enters sleep mode. Release any button that is held to wake the remote.

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Visit Presenters Online to access tips, templates, and training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday.

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

178Solving Problems

Contents

Page Important Safety Information Copyright Notice Trademarks Contents Displaying and Adjusting the Image Other Equipment Presenting Through a Wireless Network Presenting from a USB Drive, Camera, or CompactFlash Card Fine-Tuning the Projector Managing Projectors Maintaining the Projector Solving Problems Software Installation Projector Installation Technical Specifications Notices Index Welcome Getting More Information Page Additional Components Optional Accessories Page Displaying and Adjusting the Image note TBD Also keep these considerations in mind: ■Place the projector on a sturdy, level surface 16Displaying and Adjusting the Image page Follow these steps to turn on the projector: 1. Open the A/V mute slide (lens cover) The Power light turns orange 18Displaying and Adjusting the Image Using the Direct Power On Function Shutting Down the Projector You Can’t Project an Image The Projector and Notebook Don’t Display the Same Image If you’re using a PC notebook: If you’re using Mac OS X: Adjusting the Height of the Image Focusing and Zooming the Image Adjusting the Image Shape Automatic Image Adjustment Using Quick Corner Using Keystone Correction Selecting the Color Mode Resizing Video Images Presenting with the Remote Control Switching Between Picture Sources Turning Off the Picture and Sound Stopping Action Zooming Part of Your Image Controlling the Volume Using the Pointer Tool Customizing the Pointer Tool Setting the Projector ID Setting the Remote Control ID Other Equipment Connecting to the Computer Port Connecting to the USB Port Connecting the Cable for Remote Mouse Control 1.Connect the square end of a USB cable to the projector’s USB port If your video player has a yellow If your video player has an Page Connecting a Composite Video Source Connecting an S-VideoSource Connecting a Component Video Source Connecting an RGB Video Source Monitor Out Page Connecting External Speakers Removing the USB Cable Insert the CompactFlash card face-upinto the slot as shown: Use only the Epson 802.11g/b/a wireless module in the projector 1. Insert the wireless LAN module that came with your projector 52Connecting to Computers, Cameras, and Other Equipment Page Page Presenting Through a Wireless Network Use only the Epson 802.11a/b/g wireless module in the projector 1.Point the remote control at the projector and press the P Power button 2.Press the EasyMP button on the remote control to select EasyMP as the source EasyMP You see this screen. The network settings appear in the lower left Page Finish If you want to create a password for remote access to the projector, highlight Web Control Password Projector keyword When you’re done making these settings, select Using Ad Hoc Mode Page Configuring the Network Settings for Windows . Then click the icon. You see a screen similar to this: on the desktop and select Properties Page ■Set the Network Type to 802.11 Ad Hoc 802.11 Ad Hoc ■Set the SSID to match the name you assigned to the projector’s ESSID ■Make sure Encryption is Disabled Disabled 3. Make sure Location is set to Automatic note: 4.Select Network Port Configurations in the Show pull-downmenu Network Port Configurations 5.Under Port Configurations, select AirPort Using Access Point Mode Highlight the ESSID text box, press Enter, and enter a name: If your access point assigns IP addresses automatically, turn on DHCP IP address Subnet mask 2.Right-clickthe Wireless Network Connection icon and select Properties Page Page Internet Protocol If your access point uses DHCP, select . Otherwise select and , then enter the required information: Page Checking the Gateway IP Address on Windows Status 72Presenting Through a Wireless Network Page Start the AirPort Admin utility. Select your base station, then click 74Presenting Through a Wireless Network Enabling WEP Encryption You see the following screen: 4.Press Enter to show the menu, then highlight WEP and press 5.For the WEP encryption setting, highlight 128Bit or 64Bit and press Enter For Format, highlight 7.If you chose 64Bit, choose Key ID 1, 2, 3, or Enabling WPA Security Page Enabling EAP, LEAP, or PEAP Authentication Enabling EAP-TLSCertificate Validation 4.Press Enter to show the menu, then choose EAP-TLS and press The certificate information appears on the screen 1.Make sure you’ve set up your projector (see page 56) 2.Windows: Select EMP NS Connection from the Start menu Mac OS X: Double-clickthe EMP NS Connection icon in your Applications folder If you see a message asking you to disable the firewall, click 82Presenting Through a Wireless Network The status is indicated next to each projector’s name Once the name of your projector appears, select it and click Connect If you don’t see the projector, follow the suggestions on page If a projector is in use and is “locked,” you won’t be able to select it Solving Connection Problems Using the Control Bar Connecting in Advanced Connection Mode Enabling Network Security Enabling Data Encryption 1. Click Set options on the main screen Set options 2.Click the General Settings tab 3.Select the Encrypt communications checkbox Page Here are some examples: To set up multi-screendisplay in NS Connection, follow these steps: 1.Click Use multi-display 90Presenting Through a Wireless Network 3. Drag the monitor icons to arrange the positions of the displays To allocate projectors to each display, choose a number from the menu under 6.Click the Connect button when you are ready to project the image You can use the 1.Click the Movie Sending Mode button on the NS Connection toolbar 92Presenting Through a Wireless Network 5.When you’re finished projecting video, click the Close button on the screen Using Presentation Mode Using Presenter View then click and click Page Page Page Presenting from a USB Drive, Camera, or CompactFlash Card scenario This chapter covers the following: ■Presenting files from a USB drive or CompactFlash card ■Presenting image files from a digital camera Follow these steps to display images or play movies: Connect your external drive or insert your CompactFlash memory card (see If you are using an external hard drive, plug in its power cord 2.Turn on the projector, if it is not already on Select EasyMP as the source by pressing the 5.Select Open Folder. You see your image files when the folder opens Open Folder Position the cursor on the movie or image file you want to project and press 7.Select View Image or Play Movie If you selected a movie, it begins playing. You can use the Displaying the Slideshow Controlling Your Slideshow Changing Timing and Other Settings ■Display order ■Continuous Play Determines whether to repeat the display of images in the folder ■Screen switching time ■Effect Converting a PowerPoint File to a Scenario Creating a Scenario from Scratch Select the Image Quality for imported PowerPoint slides 3.Click OK. You see the EMP SlideMaker 2 screen Continue with the instructions in the next section to build your scenario Building a Scenario from Different Files ■PowerPoint slides, version 2000 through 2003 (file names have PPT extension) PowerPoint, JPEG, bitmap, and movie files appear as icons in the file window 5.If you want, you can make changes to the scenario: To rearrange cells, drag and drop them as necessary within the scenario window ■To delete a cell, right-clickthe cell and select Cut Cut 110Presenting from a USB Drive, Camera, or CompactFlash Card Page 3. Click Cell Properties. You see this dialog box: Cell Properties 4.Choose how you want to advance to the next cell If you want to change slides manually using the remote control, select On mouse click Checking Your Scenario . The Scenario Preview window displays mouse, click the play button to go through your slides one by one 2.Start EMP SlideMaker 2 (see page 107) From the Scenario Option(s) menu, choose Send Scenario 5.Choose the drive (and folder) and click OK 114Presenting from a USB Drive, Camera, or CompactFlash Card 7.Do one of the following: If you don’t want the scenario to run automatically, click Cancel If you want it to run automatically, click You see the Edit Autorun window: The follow these steps to present your scenario: 1.Turn on the projector, if it’s not already on 3.Use the pointer button on the remote control to highlight your scenario file and press Enter. A drop-downmenu appears under the scenario Play Scenario Controlling Your Scenario 118Presenting from a USB Drive, Camera, or CompactFlash Card Fine-Tuningthe Projector To display the menu screen, press the You see a menu screen similar to the one below: grayed out or unavailable, depending on the selected source.) 120Fine-Tuningthe Projector Restoring the Default Settings Presentation: For making presentations with color materials in bright rooms Text: For making presentations with black-and-whitematerials in bright rooms Theatre: For watching movies in a darkened room; gives images a natural tone Photo: For vivid, high-contraststill images in a bright room Sports: For vivid TV images projected in a bright room Six-AxisColor Adjustment Select the color axis you want to adjust and press with the color, press Esc 6.Repeat steps 4 and 5 for each color axis you want to adjust 1.Press the Menu button and select the Signal menu 124Fine-Tuningthe Projector ■Auto Setup ■Tracking Adjust this value to eliminate vertical stripes in computer images ■Sync Adjust this value if computer images appear blurry or flicker Lets you choose from three pointer shapes. See page 33 for more information Raises or lowers the volume of the projector’s speaker 126Fine-Tuningthe Projector Enabling Password Protection 2.Use the pointer button to select Password and press Enter 3.When you see a message asking if you want to change the password, select Yes and press Enter Hold down the Num button on the remote control and use setting is 0000.) Creating Your Own Startup Screen Capturing the Image 2.Highlight User’s Logo and press Enter User’s Logo When you see a message asking Choose this image as the user’s logo Disabling the Projector’s Buttons Create a custom startup screen, as described on page 132Fine-Tuningthe Projector Select from nine languages to be used for the projector menus 3.Select Extended > Multi-screen Start by setting the 6.Adjust and match the brightness of Levels 2, 3, and If you are using three or more projectors, repeat steps 134Fine-Tuningthe Projector Managing Projectors Page If your network does not assign addresses automatically, turn off and enter the projector’s , and , as needed When you’re done making all necessary changes, select note 4.Highlight On to receive email notifications, then press Enter 5.Enter the IP address for the SMTP server for the projector Choose one of the EPSON Projector Opening and Closing EMP Monitor Registering a Projector 3.Click Search to locate projectors currently operating on the network Any projectors found on the network are listed as shown below: Select the projector you want to add by clicking its name, then click the Monitoring Your Projectors The following tables describe the status icons shown on the EMP Monitor screen Group status icons Type status icons Power status icons Temperature level status icons Error status icons 144Managing Projectors Error status icons (continued) See page 163 for recommended solutions to problems Controlling Your Projectors Configuring the Monitoring Interval Understanding the Notification Messages Page Page If you’re using a computer running Windows, follow these steps: 1.Open Windows Explorer Enter the IP address of the projector in the Address 3. Copy your files to the projector Page Maintaining the Projector Clean the lens whenever you notice dirt or dust on the surface Use a canister of compressed air to remove dust Before you clean the case, turn off the projector and unplug the power cord ■To remove dirt or dust, wipe the case with a soft, dry, lint-freecloth 154Maintaining the Projector 1.Turn off the projector and unplug the power cord You can remove the air filter to clean both sides (see page 158) It is time to replace the lamp when: ■The projected image gets darker or starts to deteriorate The message as soon as possible ■The lamp warning light flashes red (the lamp is burnt out) Follow these steps to replace the lamp and air filter: 4.Loosen the two screws holding the lamp in place (you can’t remove them) 5. Hold the lamp as shown and pull it straight out 7.Once the lamp is fully inserted, tighten its screws 8.Replace the lamp cover, then tighten its screw 9.Slide out the air filter on the bottom of the projector and remove it 10.Slide in the new air filter until it clicks in place Resetting the Lamp Timer Checking Lamp Usage When replacing batteries, take the following precautions: ■Do not expose batteries to heat or flame ■Dispose of used batteries according to local regulations Replace the batteries in the remote control as described below: 1.Turn the remote control over Page Page Solving Problems Page What To Do When the Lights Flash Status lights (continued) 166Solving Problems The power doesn’t turn on The buttons on the projector don’t work No image appears on the screen ■Make sure the cables are connected correctly, as described on page If you’re using a PC notebook: Hold down the notebook’s manual or online help for details If you’re using Mac OS X: The message Not Supported is displayed Only part of the computer image is displayed The image isn’t square, but keystone-shaped The image contains static or noise The image is blurry ■There may be dirt or smears on the lens. Clean the lens as described on page ■Adjust the focus using the focus ring (see page 24) 170Solving Problems If further adjustment is needed, you can 2.Adjust the Tracking to eliminate vertical bands 3. Adjust the Sync setting to increase the image sharpness The image is too light or dark, or colors are incorrect If you’re displaying video, adjust the There is no sound, or the sound is not loud enough You don’t see your projector in the EMP Monitor window Make sure that Standby Mode in the projector’s Extended menu is set to ■Try restarting your computer You can’t connect to the projector using NS Connection ■Restart your computer . Click the tab. If you set up your projector to connect in DHCP mode, turn on is off 174Solving Problems ■Try connecting using IP Connect Mode; see page An image displayed with EasyMP appears distorted In EMP SlideMaker, PowerPoint files don’t appear in the file window You can’t play your movies on the projector EasyMP is unable to see the image files on your camera or external drive When using EasyMP, you see an ERR code at the bottom of the screen Check for the code below The projector doesn’t respond to remote control commands Speak to a Support Representative Before you call for support, please have the following information ready: ■Product name (PowerLite 1815p) ■Product serial number (located on the projector) ■Proof of purchase (such as a store receipt) and date of purchase ■Computer or video configuration Page Software Installation ■Mac OS X 10.3 or later (OS X 10.3.9 to 10.4.5 recommended) ■Power Macintosh® series G3 900 MHz or more, iMac,® PowerBook,® or iBook® ■At least 256MB of RAM 1.Insert the EasyMP CD-ROMin your computer’s CD-ROMor DVD drive Custom Install from the Start menu and selecting Continue Anyway 5.When installation is complete, click Exit to close the installation window Follow these steps to install EMP NS Connection: Page Projector Installation 186Projector Installation Technical Specifications General Projection Lamp Remote Control Dimensions Electrical Environmental Safety and Approvals Compatible Video Formats Compatible video formats 190Technical Specifications Compatible video formats (continued) Page Notices Do not operate the projector in a Except as specifically explained in this User’s Guide ■Do not place the projector where the cord can be walked on 194Notices For United States Users ■Reorient or relocate the receiving antenna ■Increase the separation between the equipment and receiver ■Consult the dealer or an experienced radio/TV technician for help WARNING For Canadian Users 196Notices Index 198Index Page 200Index Projection lamp, see Lamp Projector monitoring remotely, 135 to 150 options password protection, 127 to 129 positioning, 16 to 17 resolution turning on, 17 to 19 unpacking viewing information about, 159 to 160 Projector ID, setting, 35 to