EPSON Stylus PHOTO 810/820/830

 

 

 

 

 

 

Revision B

 

 

 

 

Table 3-10. Communication error condition and possible cause

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error condition

LED indication

Occurrence

CR position at the

Unit/Part name

Possible cause

Check table

 

STM3 message

timing

power on timing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

The Main board is defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power on

 

Anywhere

 

The Power supply connector cable comes off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power supply board

The Power supply connector cable is damaged.

 

 

 

 

 

 

 

 

 

 

 

Power : Off

 

 

 

 

 

 

 

 

 

 

 

 

 

The Power supply board is defective.

 

 

Communication

Error : Off

 

 

 

 

 

Refer to Table 3-11

 

 

 

 

 

 

 

 

error

Communication error

 

 

 

Main board

The incorrect data is stored into the specific address of the

 

 

 

 

 

 

 

 

 

 

EEPROM.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operation

 

-

Parallel cable

The parallel cable does not support the bi-directional

 

 

 

 

 

 

 

 

transportation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer driver

The suitable printer driver is not installed into the PC.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-11. Check point for the communication error according to each phenomenon

 

 

 

 

 

 

 

 

 

 

 

 

 

Occurrence

Detailed phenomenon

Defective

Check point

Remedy

 

 

timing

 

 

unit/part name

 

 

CR position

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Check if the Power supply connector cable is connected

1. Connect the Power supply connector cable to

 

Power on

When turning on the power, the printer

Power supply

to CN2 on the Main board.

CN2 on the Main board.

 

 

2. Check if the Power supply connector cable is damaged.

2. Replace the Power supply board with new one.

 

Anywhere

does not operate at all.

 

 

board

 

 

 

 

 

* If the problem is not solved, replace the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board with new one.

 

 

 

 

 

 

 

1. Check if the incorrect model name is stored into the

1. Write the 00<H> data into the 5F<H> address

 

 

When turning on the power, the power

Main board

5F<H> address of the EEPROM on the Main board.

of the EEPROM by using the Dump eve.

 

 

 

 

 

program in the Adjustment program.

 

Operation

on sequence is performed correctly. But,

 

 

 

 

 

 

 

 

 

 

when any printer job is sent to printer,

Parallel/USB cable

1. Check if the Parallel/USB cable is connected between

1. Connect the Parallel/USB cable to the printer

 

-

 

the communication error is indicated

the printer and the PC.

 

and the PC.

 

 

 

 

 

 

 

 

with STM3.

 

 

 

 

 

 

 

 

 

 

 

Printer driver

1. Check if the Stylus Photo 810/820/830 printer driver is

1. Install the Stylus Photo 810/820/830 printer

 

 

 

 

 

 

 

 

 

 

 

 

used for the printer job.

 

driver in the PC.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

Unit Level Troubleshooting

76