EPSON Stylus PHOTO 810/820/830

 

 

 

 

Revision B

Table 3-12. Error condition before the initial ink charge/the I/C replacement CL and possible cause & Ink out error and possible cause

 

 

 

 

 

 

 

 

Error condition

LED indication *

Occurrence

CR position at the

Unit/Part name

Possible cause

Check table

STM3 message

timing

power on timing

 

 

 

 

 

 

 

 

 

 

 

 

 

Power : On

 

 

 

Ink cartridge

The 1st ink cartridge is defective.

 

Error before the

Error : On

 

 

Inside HP

 

 

 

 

 

 

 

 

initial ink charge is

Incorrectly installed

 

 

Main board

The incorrect data is stored into the specific address of the

 

performed

 

 

 

 

 

 

 

EEPROM.

 

 

cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power : On

 

 

 

 

2nd or more ink cartridges is defective.

 

 

Error : On

 

 

 

Ink cartridge

 

 

 

 

 

 

The ink cartridge is compatible or counterfeit one.

 

 

Installed ink cartridge

 

 

 

 

Error before the ink

 

 

 

 

 

cannot be recognized

 

Power on

 

 

 

Refer to Table 3-13

replacement CL is

 

 

 

 

 

Power : On

 

 

 

 

The ink cartridge is defective.

 

performed

 

 

 

 

 

 

Error : On

 

 

Anywhere

Ink cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black & Color ink

 

 

 

The ink cartridge is compatible or counterfeit one.

 

 

 

 

 

 

 

 

cartridge not installed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power : On

 

 

 

 

The ink amount in I/C is end condition.

 

Ink out error

Error : On

 

 

 

Ink cartridge

 

 

 

 

 

The ink cartridge is defective.

 

 

 

 

 

 

 

Black & Color ink out

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*The above LED indication timing is at the CR home position. When the CR unit moves to the I/C replacement position with the I/C replacement sequence, this indication will change to blink condition.

Table 3-13. Check point for the error before the initial ink charge according to each phenomenon

Occurrence

 

Defective

 

 

timing

Detailed phenomenon

Check point

Remedy

unit/part name

CR position

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge

1. Check if the ink cartridge can be used by install it to

1. Replace the ink cartridge with the brand-new

 

The printer does not perform the initial

other printer.

one.

Power on

 

ink charge and the error is indicated with

 

 

 

 

1. Check if the incorrect data is stored into the 3C<H>

1. Write the 9E<H> data into the 3C<H>

Inside HP

 

LEDs and STM3.

Main board

address of the EEPROM on the Main board.

address of the EEPROM by using the Dump

 

 

 

 

 

exe. program in the Adjustment program.

 

 

 

 

 

Troubleshooting

Unit Level Troubleshooting

77