Problem Solving

When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.

Problems relating to images

f No images appear s p.42

Projection does not start, the projection area is completely black, the projection area is completely blue, and so on.

f Moving images are not displayed s p.42

Moving images being projected from a computer appear black and nothing is projected.

f Projection stops automatically s p.42

f The message "Not supported." is displayed s p.43 f The message "No Signal." is displayed s p.43

f Images are fuzzy or out of focus s p.43

f Interference or distortion appears in images s p.44 Problems such as interference, distortion, or black & white checked patterns appear.

f The image is truncated (large) or small, or the aspect is not suitable s p.44

Only part of the image is displayed, or the height and width ratios of the image are not correct, and so on.

f Image colors are not right s p.45

The whole image appears purplish or greenish, images are black & white, colors appear dull, and so on.

(Computer monitors and LCD screens have different color reproduction performance, so the colors projected by the projector and the colors appearing on the monitor may not necessarily match, but this is not a sign of a problem.)

f Images appear dark s p.45f Nothing appears on the external monitor s p.45

41

Problems when projection starts

f Power does not turn on s p.46

Other problems

f No sound can be heard or the sound is faint s p.46f The remote control does not work s p.47

f Mail is not received even if a problem occurs with the projector (EMP-83/822 Only) s p.47