7Solving Problems
This chapter gives you the basics for diagnosing and solving problems with your EPSON Stylus Scan.
note
It’s a good idea to check EPSON’s web site periodically for possible updates to your drivers. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer.
■First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be.
■Then see “Problems and Solutions” on page 122 for solutions to common setup and software problems.
Diagnosing Printer Problems
You can diagnose some problems by checking the control panel lights, as described below. If a problem occurs while you’re printing, you’ll see an error message in the progress window (Windows only). It may also be helpful to try running a printer check; see page 121 for instructions.
Checking the Control Panel Lights
| load/eject button |
paper out light | power light |
|
black ink out light
power button
color ink out light
scan/copy error light
Solving Problems 119