Your scanning software doesn’t work correctly.

Your computer may not have enough memory to process a large or high-resolution image. Try closing other programs or scanning at a lower resolution. You may need to increase your system’s memory (RAM).

If you’re using EPSON TWAIN, make sure you’ve selected EPSON Stylus Scan SF as your TWAIN source.

If you’re using EPSON Personal Copy (Macintosh only), make sure you have selected SS 2000 in the Chooser.

Make sure your EPSON Stylus Scan is turned on, and the interface cable is securely connected at both ends.

Try restarting your computer. Make sure you turn on your EPSON Stylus Scan before you turn on your computer.

Solving Image Quality Problems

The image is slanted or crooked.

If the document or photo has an irregular shape, use the protection sheet and make sure you feed it straight into the scanner.

Make sure the document guides fit snugly against the original when you insert it into the scanner.

If you’re using the copy utility for Windows, select Straighten Only in the Automatic Photo Layout box.

The image quality is poor.

If you’re scanning or copying a photograph, make sure you select Photo before you scan. For better quality, try printing on EPSON Photo Quality Ink Jet paper or photo paper.

If you’re using the TWAIN window, check your Quality and Resolution settings.

134Solving Problems