Troubleshooting 15-6
Macintosh environment

The printers do not appear in the EpsonNet WinAssist dialog

box.

Cause What to do
The printer is turned off. Turn on the printer.
The printer is not in the
same segment as the
computer where you
installed EpsonNet
WinAssist.
To search for network adapters in other
segments, use the Search Options of
EpsonNet WinAssist.
Ethernet frame type bound
with NetWare server’s IPX
does not match with the
Ethernet frame type set for
the network adapter.
Set the same Ethernet frame type for
the network adapter.

Printers do not appear in the Chooser.

Cause What to do
EtherTalk is not selected in
the Network or AppleTalk
Control Panel.
❑ For models without Open
Transport:
Make sure to select EtherTalk in
the Network Control Panel.
❑ For models with Open Transport:
Make sure to select Ethernet in
the AppleTalk Control Panel, and
make sure AppleTalk is active in
the Chooser. Also, check the
network equipment including the
hub cable.