This chapter describes what you can do if you are having problems printing. It is divided into these sections:
TUsing the Error Indicators. This section describes how to use the control panel lights as error indicators so you can diagnose and fix printer problems.
TPrinting a Self Test. This section explains how to run the printer’s self test to determine whether the problem lies with the printer or the computer.
TUsing Hex Dump Mode. This section describes the printer’s hex dump mode. Experienced users may want to use this mode to pinpoint communication problems.
TProblems and Solutions. This section describes how to solve problems with the power supply, paper handling, printer operation, and the quality of the printout.
TClearing a Paper Jam. This section shows you how to clear a paper jam.
Use the information in this chapter to pinpoint the source of your printer problem, and then try the recommended solutions. If none of these solution fixes your problem, see Appendix C, “Contacting Customer Support.”