OperationThe Pause light is off but the printer does not print.

Cause

What to do

The interface cable is not

Confirm that both ends of the cable

plugged in securely.

between the printer and the computer

 

are fastened securely. If the cable is

 

connected correctly, run a self test as

 

described on page 8-5.

 

 

Your interface cable does not

Use an interface cable that meets the

meet the printer and/or

requirements of both the printer and

computer specifications.

computer. See Chapter 1 and your

 

computer documentation.

 

 

Your software is not properly

Make sure that your printer is

set up for your printer.

properly selected in your application

 

software. If necessary, install or

 

reinstall the printer driver software as

 

described in Chapter 2.

The Paper Out and Pause lights are on and the printer does not print.

Cause

What to do

The printer is out of paper for

Make sure that paper is loaded in the

the specified paper source.

printer from the current paper source.

 

Press the Pause button to resume

 

printing.

8

Troubleshooting

Troubleshooting 8-13