Epson DFX-8500 Printout, w Warning:, Lines of dots are regularly missing in printouts, Part of the printout is missing, or dots are missing in random positions

PrintoutPart of the printout is missing, or dots are missing in random positions.

Cause	What to do
The ribbon cartridge is not	Re-install the ribbon cartridge as
installed properly.	described in Chapter 1.
There is too much slack in the	Remove any slack from the ribbon or
ribbon or the ribbon has	replace the ribbon cartridge with a
come loose.	new one. See “Replacing the Ribbon
	Cartridge” in Chapter 7.

Lines of dots are regularly missing in printouts.

Cause	What to do
The ribbon cartridge is not	Stop printing and reinstall it as
installed correctly, and the	described in Chapter 1.
ribbon is twisting or
slackening.
The print head may be	Stop printing and contact your dealer
damaged.	to have the print head replaced.
	w Warning:
	Never attempt to replace the head yourself
	because other parts of the printer must be
	checked at the same time.

The typestyles or characters set in your application software cannot be printed.

Cause	What to do
Your application software is	Make sure that your application
not correctly configured.	software is correctly configured for
	your printer.

8

Troubleshooting

Troubleshooting 8-15