The paper is not mounted on

Check the paper on the sprockets to

the sprockets correctly.

be sure the paper’s sprocket holes fit

 

correctly over the sprocket pins.

 

The holes on the sides of the paper

 

may not be aligned with each other.

 

Reposition the paper on the sprocket

 

pins.

 

 

The sprockets are not

Move the right sprocket to the right to

positioned for the width of

remove any slack in the paper, or to

your paper.

the left to release tension in the paper.

 

 

The sprocket cover may be

Close the sprocket covers. Be sure the

open or sprocket lock levers

sprockets are positioned to match the

may be unlocked.

width of your paper. Then lock them

 

in place by pressing the sprocket lock

 

levers to lock.

 

 

You may not be using paper within specifications.

Be sure you’re using the right type of paper. See the paper specifications in Appendix A.

The print head is catching the binding area of your multi-part forms.

Turn on DIP switch 5-3 to select the skip over binding function.

Note:

If paper jams in the paper path, see “Clearing a Paper Jam” later in this chapter.

The printer does not load continuous paper.

Cause

What to do

The paper comes off the

Re-attach the paper to the tractor.

tractor.

 

8-10Troubleshooting