Paper jams, does not feed smoothly.

Cause

What to do

The perforation cutter is not

Remove the perforation cutter and

correctly installed.

then reinstall it, making sure the

 

mounting notches and pins fit together

 

properly. See “Installing the

 

perforation cutter” in Chapter 6.

 

 

You may not be using paper

Be sure you’re using the right type of

within specifications.

paper. See the paper specifications in

 

Appendix A.

Clearing a Paper Jam

To clear a paper jam, follow these steps:

1 Turn off the printer.

2.Open the printer’s top cover.

3.Remove continuous paper from the printer if it is loaded. If continuous paper is jammed in the printer, tear off the fresh supply at the rear of the printer.

4.If the paper is caught in the paper ejection area, gently pull it out of the printer.

5.Close the printer cover and turn the printer back on. Make sure the Paper Out light is not flashing and the Pause light is not on.

8

Troubleshooting

Troubleshooting 8-19