Automated telephone services

Service

Access

 

 

EPSON SoundAdvice™

For pre-recorded answers to commonly asked

 

questions about EPSON products 24 hours a day,

 

seven days a week, call (800) 442-2110.

 

 

EPSON FaxAdvice™

Access EPSON’s technical information library by

 

calling (800) 442-2110. You must provide a return

 

fax number to use this service.

 

 

EPSON Referral Service

For the location of your nearest Authorized EPSON

 

Reseller or Customer Care Center, call (800)

 

442-2110.

 

 

EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products. Dial

(800)922-8911,(310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific Time, Monday through Friday.

Before you call, please have the following information ready:

TProduct name

TProduct serial number

TComputer configuration

TDescription of the problem

C

You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, please call (800) 873-7766for dealer referral.

Note:

If you need help using software with an EPSON product, see the documentation for that program for technical support information.

Contacting Customer Support

C-3