Epson GT-5500 3-6

Make sure that you have selected the correct interface port and

settings with your software. Also make sure the interface board

in your computer is properly installed.

Make sure that the terminator and SCSI ID are correctly set up.

See page 1-7.

If you have other expansion boards in your computer, make

sure that they are not interfering with the interrupt setting of

the interface board for your scanner. (See your computer

manual.)

The scanner software does not work properly.

Be sure you have correctly installed your software.

Make sure that your computer system meets the requirements,

such as the operating system version, specified for your

software.

Confirm that the computer has enough memory for your

software. If your computer has many device drivers, or if you

are running other software at the same time, or are using

RAM-resident programs, the computer may not have enough

memory left. (See your software and computer manuals.)

LGT-5500 Rev.C

A5 size Chapter 3

July-18-96 Pass 0, DR

3-6 Maintenance and Troubleshootin g

Contents

Main Scanner Parts Proof Sign-off: E. Ohtera _______ D. Grady _______ July-18-97 Cover pass 0 Color Image Scanner Users Guide A5 size Frontmatter July-18-97 Pass 0, DR Declaration of Conformity ii Contents GT-5500 Rev.C iv Page Page Introduction Features Options Warnings, Cautions, and Notes w c 2 Important Safety Instructions Page For United Kingdom Use rs w 4 Safety information Chapter 1 Setting Up the Scanner Choosing a Place for th e Scanner 1-2 Removing the Transportation Screw Plugging In the Scanner 1-4 Initialization Connecting the Scanner to Your Computer Understanding SCSI connections 1-6 Setting the SCSI ID number * * Setting the terminator switch 1-8 Note: Do not use an external terminator. ON SW Setting Up the Scanner 1-9 R A5 size Chapter 1 July-18-97 Pass 0, DR Connecting the scanner 1-10 Power-on sequence Power-off sequence 1-12 Chapter 2 Using Your Scanner Lights and Buttons 2-2 Lights Buttons Placing a Document on the Scanner 2-4 Page Removing the Cover for Thick or Large Documents 2-6 Sizing Up Your System RAM and hard disk size Accelerator boards Video cards 2-8 Monitors File compression software Maintenance and Troubleshooting Maintenance Cleaning the scanner 3-2 Replacing the fluorescent lamps Transporting the Scanner Problems and Solutions Error indicators 3-4 Operating problems 3-6 Quality problems 3-8 Page 3-10 Appendix A A Technical Specifications Scanning A-2 Electrical Technical Specifications A-3 Environmental Safety Approvals A-4 SCSI Interface Technical Specifications A-5 Initialization Methods A-6 Appendix B B Contacting Customer Support For United Kingdom and the Republic of Ireland Users Enquiry Desk B-2 Customer Support Contacting Customer Support B-3 Faxon Epson EPtec - Bulletin Board Service For Australian Users B-4 EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au For Singapore Users Contacting Customer Support B-5 For Hong Kong Users Internet home page For Philippines Users Glossary GT-5500 Rev.C Glossary 1 2 Glossary 3 4 Index A B C D I L IN-2 M O S T V