Epson GT-5500 manual Problems and Solutions, Error indicators

Problems and Solutions

This section divides scanner problems into three categories:

Error indicators	page 3-4
Operating problems	page 3-5
Quality problems	page 3-7

See the table in “Error indicators” first, and if the information there does not help you solve the problem, go to the category

fr the type of problem you have and look for the description that most closely matches the problem.

Error indicators

If an err r occurs, the scanner stops operating and the READY and ERROR lights show the type of error.

Pattern of		Problem and solution
lights
		Cause:	The scanner has received incorrect
ERRORo	READYo		commands from your scanning software.
		What to do: Check your software settings and try scanning
			again. The scanner returns to normal when it
			receives correct commands. Resetting the
			scanner has no effect.
		Cause:	The interface setup is wrong, or the scanner is
ERROR	READYn		not properly connected to the computer.
		What to do: Check the interface connection. Then push
			the RESET button or turn the scanner off and
			back on to reset it.
		Cause:	The transportation screw has not been removed.
			Or, one or more fluorescent lamps need to be
ERRORf	READYf		replaced.
			Or, the scanner is broken.
		What to do: Check that the transportation screw has been
			removed; then push the RESET button. If the
			scanner still does not operate properly, try
			turning the scanner off and then back on. If
			the scanner still does not operate properly, or
			if this error occurs repeatedly, consult your
o			dealer.

= on, n= off, f= flashing

3-4Maintenance and Troubleshooting