Epson GT-5500 3-8

If part of the document extends beyond the document table,

that edge may not be in contact with the document table.

Change the position of the document.

The image is faint or out of focus.

Check that the document is placed flush against the document

table.

Check the Gamma setting in your software.

Check the Exposure setting in your software .

The image is too dark.

Adjust the brightness with your software. Also check the

brightness and contrast values of your display screen.

Straight lines in the image are jagged.

The document may be placed at an angle on the document

table. Align it so that the horizontal and vertical lines are

carefully aligned with the scales on the top and side of the

document table.

The image does not look the same as the original.

Try different combinations of image settings using your

scanner software.

Your software may not have sufficient color matching and

color management features, or these components of your

software may not be correctly installed. (See your software and

computer manuals.)

LGT-5500 Rev.C

A5 size Chapter 3

July-18-96 Pass 0, DR

3-8 Maintenance and Troubleshootin g

Contents

Main Scanner Parts Proof Sign-off: E. Ohtera _______ D. Grady _______ July-18-97 Cover pass 0 Color Image Scanner Users Guide A5 size Frontmatter July-18-97 Pass 0, DR Declaration of Conformity ii Contents GT-5500 Rev.C iv Page Page Introduction Features Options Warnings, Cautions, and Notes w c 2 Important Safety Instructions Page For United Kingdom Use rs w 4 Safety information Chapter 1 Setting Up the Scanner Choosing a Place for th e Scanner 1-2 Removing the Transportation Screw Plugging In the Scanner 1-4 Initialization Connecting the Scanner to Your Computer Understanding SCSI connections 1-6 Setting the SCSI ID number * * Setting the terminator switch 1-8 Note: Do not use an external terminator. ON SW Setting Up the Scanner 1-9 R A5 size Chapter 1 July-18-97 Pass 0, DR Connecting the scanner 1-10 Power-on sequence Power-off sequence 1-12 Chapter 2 Using Your Scanner Lights and Buttons 2-2 Lights Buttons Placing a Document on the Scanner 2-4 Page Removing the Cover for Thick or Large Documents 2-6 Sizing Up Your System RAM and hard disk size Accelerator boards Video cards 2-8 Monitors File compression software Maintenance and Troubleshooting Maintenance Cleaning the scanner 3-2 Replacing the fluorescent lamps Transporting the Scanner Problems and Solutions Error indicators 3-4 Operating problems 3-6 Quality problems 3-8 Page 3-10 Appendix A A Technical Specifications Scanning A-2 Electrical Technical Specifications A-3 Environmental Safety Approvals A-4 SCSI Interface Technical Specifications A-5 Initialization Methods A-6 Appendix B B Contacting Customer Support For United Kingdom and the Republic of Ireland Users Enquiry Desk B-2 Customer Support Contacting Customer Support B-3 Faxon Epson EPtec - Bulletin Board Service For Australian Users B-4 EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au For Singapore Users Contacting Customer Support B-5 For Hong Kong Users Internet home page For Philippines Users Glossary GT-5500 Rev.C Glossary 1 2 Glossary 3 4 Index A B C D I L IN-2 M O S T V