Contacting Customer Support | Epson GT-5500 guide

Appendix B

Contacting Customer Support

B

For United Kingdom and the Republic of Ireland Users . . . .	B-2
For Australian Users	B-4
For Singapore Users	B-5
For Hong Kong Users	B-5
For Philippines Users	B-6

Contacting Customer Support

B-1

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Epson GT-5500 manual Contacting Customer Support

Contents

Page Scanner Parts GT-5500 Declaration of Conformity Contents Appendix a Technical Specifications Glossary Index Page Introduction FeaturesOptions Scsi System Cable 25-pin to 50-pin B860081 Important Safety InstructionsScsi Peripheral Cable 50-pin to 50-pin B860091 Introduction For United Kingdom Users Safety information Setting Up the Scanner Choosing a Place for the Scanner Removing the Transportation Screw Plugging In the Scanner Initialization Understanding Scsi connections Connecting the Scanner to Your ComputerDaisy Chain Scsi Cables Setting the Scsi ID numberPage Do not use an external terminator CCaution Connecting the scanner Power-on sequence For Windows 95 users Power-off sequence Using Your Scanner Lights and Buttons Lights Before scanning a document Placing a Document on the Scanner Corner of the document Do not place heavy objects on top of the scanner Removing the Cover for Thick or Large Documents RAM and hard disk size Sizing Up Your System Video cards Accelerator boardsMonitors File compression software Maintenance and Troubleshooting Cleaning the scanner Maintenance Replacing the fluorescent lamps Transporting the Scanner Error indicators Problems and Solutions Operate light does not come on Operating problemsReady light does not come on Scanner does not start scanning Scanner software does not work properly Entire image is distorted or blurred Quality problemsPart of the image is distorted or blurred Edges of the document are not scanned Image is too dark Image is faint or out of focusStraight lines in the image are jagged Image does not look the same as the original Line of dots is always missing in the scanned image Your image cannot be printed or the printout is garbled Printed image is larger or smaller than the original size Technical Specifications Scanning 2Technical Specifications Electrical Environmental Safety Approvals Scsi Interface Initialization Methods Contacting Customer Support Contacting Customer Support Enquiry Desk For United Kingdom and the Republic of Ireland Users Customer Support Epson Faxback For Australian Users For Hong Kong Users For Singapore Users Electronic bulletin board system For Philippines Users Additive primary colors Glossary ESC/I Scsi Threshold Index IN-1 Index IN-2 Index Index IN-3 IN-4 Index Epson Overseas Marketing Locations Epson AMERICA, INC