Troubleshooting

Continuous paper does not feed properly

The position of the paper release lever may be wrong. Pull it forward to the continuous paper position.

See that the sprocket holes of the paper fit correctly over the sprockets.

The paper guide may not be installed properly. See the section on continuous paper in Chapter 2.

The paper supply may be stacked too far from the printer, not aligned with tractor, or there may be some obstacle in the way of the paper. See Chapter 2 for instructions on the proper placement of the paper supply.

If the short tear-off mode is turned on by the DIP switch setting, the paper advances part of a page at the end of each print job. This is not an error; it allows you to tear off the page at the perforations. See the section on short tear off in Chapter 3.

The printout is not what you expect

The wrong international character set may be selected. See the section on international character sets in Chapter 3.

The wrong character set (italics or Epson Extended Graphics) may be selected.

The font or pitch or size may not be selected properly. See the section on SelecType in Chapter 3.

The software setting may not be correct. See that your software is correctly set up for your printer.

The application program is changing your SelecType settings. Use the program’s setup (or install) procedure to remove the codes that interfere with your SelecType settings. Another solution is to use the print control codes for your application program instead of SelecType to control your printing. The manual for your program tells you how to change the printing style.

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