C h a p t e r 4

Troubleshooting

You should not encounter any difficulties as you set up and use your Equity LT-286e. You can correct most problems by adjusting a cable connection, changing a DIP switch or slide switch setting, repeating a software procedure, or resetting the computer. If anything out of the ordinary happens, turn to this chapter for a solution.

If the suggestions in this chapter do not solve the problem, contact your Epson dealer. Your dealer may be able to solve the problem; if not, he or she can refer you to an authorized Epson Customer Care Center. If necessary, call the Epson Consumer Information number (1-800-922-891 1) for the location of your nearest authorized Epson Customer Care Center.

When you contact your dealer or Epson Customer Care Center, be ready to provide the serial number of your computer (located on the bottom of the computer), its configuration (including the type of disk drives and options), and the names and version numbers of any software programs you are using.

The Computer Won’t Start

If your computer does not start up when you turn on the power switch, follow the steps below. (Also see the section on hard disk problems later in this chapter.)

1.Check that the status indicator bar above the keyboard is on. If not, remove any diskettes from the diskette drives and turn off the power. Wait five seconds, then turn the power back on.

Troubleshooting 4-1