Problem Solving

56

 

 

 

 

Where to Get Help

Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table.

Service

Access

World Wide Web

From the Internet, you can reach Epson’s product

 

support page at http://support.epson.com. After

 

selecting your product, you can access

 

troubleshooting information, download product

 

documentation, and receive technical advice through

 

FAQs and e-mail.

 

 

Presenters Online

Access tips, templates, and training for developing

 

successful presentations at

 

http://www.presentersonline.com

 

 

Telephone Support Services

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

•U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

•Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

•Product name (Epson PowerLite S3)

•Product serial number (located on the bottom of the projector)

•Computer or video configuration

•Description of the problem

You can purchase screens, carrying cases, or other accessories from Epson at (800) 873-7766 or by visiting the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.