188Solving Problems
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Blank paper is printed. | ◗ Make sure your software is installed correctly and the printer is selected. | |||
| ◗ Make sure the Paper Size setting in your printer software is correct for the | |||
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| paper you’re using. | ||
| ◗ Make sure the Paper Source setting in your printer software is correct. | |||
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A ruled line on your print | ◗ Align the print head as described on page 158. | |||
appears to shift. | ◗ Run a nozzle check and cleaning cycle; see page 154. | |||
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Color images print in black | ◗ Make sure the Color setting is correct in your printer software. | |||
only. |
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The printer continues to feed | ◗ | Press the |
| Pause/reset button on the printer to clear any print job data |
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paper after you have |
| in the printer’s buffer and reset the printer. | ||
cancelled a job. | ◗ Make sure the paper source is set correctly. | |||
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Roll paper cannot be cut. | ◗ The paper cutter may be dull. Follow the instructions on page 165 to replace | |||
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| the cutter. |
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| ◗ | Make sure |
| appears on the LCD display. If not, press the l Paper |
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| Source button to select this setting. Also check the Auto Cut settings in your | ||
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| printer software. | ||
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Printing is too slow. | ◗ Turn on the High Speed setting. | |||
| ◗ Choose a lower resolution in your printer software for faster printing. | |||
◗ Clear space on your hard drive or run a defragmentation utility. ◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory. ◗ Add RAM to your system.
◗ Try printing when there is less traffic on the network, or move the printer to a different network segment.