LBI-39076B

 

TROUBLESHOOTING

 

 

 

 

 

 

 

 

Table 9 (Cont.) - Troubleshooting Symptoms

 

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

 

 

 

 

 

 

 

All radio-originatedinterconnect calls

 

The Site Controller’s personality does

 

If the Site Controller software is V5.60

 

from all LIDs get rotary hunt tone after

 

not contain the correct value for the

 

or higher, the Dial Tone Detect

 

the dial tone is heard.

 

Dial Tone Detect Duration parameter.

 

Duration should be at least 1600

 

 

 

 

 

milliseconds. If not, replace with a new

 

 

 

 

 

personality with correct value.

 

 

 

 

 

 

 

All radio-originatedinterconnect calls

 

You attempted a digital interconnnect

 

Reprogram the radio for analog (only)

 

have no audio in both directions.

 

call (from a prestored interconnect

 

interconnect calls (for all prestored

 

 

 

number or via the radio keypad), and

 

interconnect numbers and via the radio

 

 

 

digital interconnect calls are not

 

keypad).

 

 

 

 

 

 

 

 

currently supported.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All radio-originatedinterconnect calls

 

Personality in Site Controller computer

 

Replace

present

Personality PROMs

 

from all LIDs get call denied tone.

 

does not specify ELI option.

 

with PROMs that specify ELI option.

 

 

 

 

 

 

 

 

 

Database in Site Controller computer

 

Set the Interconnect parameter (in the

 

 

 

has no radio channel defined for

 

Site Controller computer database) to Y

 

 

 

interconnect calls.

 

for one or more interconnect channel

 

 

 

 

 

numbers.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Database in Site Controller computer

 

Set the Dedicated Line parameter (in

 

 

 

has no dedicated line number or rotary

 

the Site Controller computer database)

 

 

 

hunt sequence defined for any LID.

 

to 0 for each LID.

 

 

 

 

 

Specify a rotary hunt sequence for each

 

 

 

 

 

LID (in the Site Controller computer

 

 

 

 

 

database) by assigning a non-zero

 

 

 

 

 

Rotary Number to each LID, and

 

 

 

 

 

defining a line number* sequence in the

 

 

 

 

 

Interconnect Rotary Definition for

 

 

 

 

 

each assigned rotary number.

 

 

 

 

 

*These line numbers must match GTI-

 

 

 

 

 

equipped radio channel numbers.

 

 

 

 

 

 

 

All radio-originatedinterconnect calls

 

Database in Site Controller computer

 

Set the Max # Concurrent Intercon

 

from all LIDs get busy tone.

 

has zero defined for the number of

 

parameter (in the Site Controller

 

 

 

concurrent interconnect calls.

 

computer database) to 1 or more.

 

 

 

 

 

 

 

 

 

Database in Site Controller computer

 

Set the Line Active parameter (in the

 

 

 

has no (or the wrong) line number

 

Site Controller computer database) to Y

 

 

 

defined for interconnect calls.

 

for one or more line numbers.

 

 

 

 

 

 

 

 

 

All telephone-originated interconnect

 

Application Software in Site Controller

 

Replace

the

present Application

 

calls have no audio from telephone to

 

computer does not support the ELI

 

Software PROMs with PROMs marked

 

radio (audio from radio to telephone is

 

option.

 

344A3265Gx, where x=5 or higher.

 

OK).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personality in the Site Controller

 

Replace the present Personality PROMs

 

 

 

computer does not specify the ELI

 

with PROMs that specify the ELI

 

 

 

option.

 

option.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Continued)

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Ericsson LBI-39076B system manual Interconnect Rotary Definition for, Set the Max # Concurrent Intercon