TROUBLESHOOTING

LBI-39076B

 

 

Table 9 (Cont.) - Troubleshooting Symptoms

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

 

 

 

 

 

 

 

All telephone-originated interconnect

 

Site Controller computer not connected

 

Check 19B803826P1 and P2 data cable

 

calls are unanswered on all lines.

 

to the Master GTI.

 

connections.

 

 

 

 

 

 

 

 

 

Jumpers and/or DIP switches in each

 

Check GTI jumper locations and DIP

 

 

 

GTI set incorrectly for line type.

 

switch positions.

 

 

 

 

 

 

 

 

 

GTI line type database configured

 

Check GTI database configuration.

 

 

 

incorrectly for each line.

 

 

 

 

 

 

 

 

 

 

 

 

DIP switches in each GTI set for

 

Check GTI DIP switch positions.

 

 

 

incorrect GTI unit number.

 

 

 

 

 

 

 

 

 

 

 

 

Database in Site Controller computer

 

Set the Max # Concurrent Intercon

 

 

 

has zero defined for the number of

 

parameter (in the Site Controller

 

 

 

concurrent interconnect calls.

 

computer database) to 1 or more.

 

 

 

 

 

 

 

All telephone-originated interconnect

 

Bus connection problem between

 

Check 19B803828P1 and P2 bus cable

 

calls are unanswered on one or more

 

Master GTI and affected GTI(s).

 

connections between Master GTI and

 

(but not all) lines.

 

 

 

affected GTI(s).

 

 

 

 

 

 

 

 

 

Jumpers and/or DIP switches in GTI(s)

 

Check jumper locations and DIP switch

 

 

 

connected to affected line(s) set

 

positions in GTI(s) connected to

 

 

 

incorrectly for line type.

 

affected line(s).

 

 

 

 

 

 

 

 

 

Line type of affected line(s) incorrectly

 

Check GTI database configuration.

 

 

 

configured in GTI database.

 

 

 

 

 

 

 

 

 

 

 

 

DIP switches in GTI(s) connected to

 

Check DIP switch positions in GTI(s)

 

 

 

affected line(s) set for incorrect GTI

 

connected to affected line(s).

 

 

 

unit number(s).

 

 

 

 

 

 

 

 

 

 

All telephone-originated interconnect

 

All GIDs and LIDs are denied inbound

 

Set the Inb Interconnect parameter (in

 

calls are denied on all lines.

 

calls in the Site Controller computer

 

the Site Controller computer database)

 

 

 

database.

 

to Y, for each GID or LID that is to

 

 

 

 

 

receive inbound interconnect calls.

 

 

 

 

 

 

 

 

 

LID 16383 is wide area enabled and no

 

Set the Wide Area Enable parameter

 

 

 

interconnect channels are wide area

 

(in the Site Controller computer

 

 

 

enabled.

 

database) to N, for LID 16383.

 

 

 

 

 

or

 

 

 

 

 

Set the Wide Area parameter (in the

 

 

 

 

 

Site Controller computer database) to

 

 

 

 

 

Y, for each radio channel that is to be

 

 

 

 

 

used for interconnect calls.

 

 

 

 

 

 

 

Radio-originatedinterconnect calls

 

The toll call restriction parameters may

 

Configure and enable the digit patterns

 

cannot be made from any LID (radio is

 

not have been configured in the System

 

in the Toll Call Parameters screen

 

assigned a Working Channel and the

 

Manager (default values do not permit

 

(menu selection 15), and configure the

 

interconnect call is displayed on the

 

radio-originated interconnect calls).

 

Toll Call Rest parameter for each LID

 

Site Monitor screen of the System

 

 

 

(menu selection 11, panel 2)

 

Manager, but call is quickly dropped).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Continued)

 

 

53

Page 53
Image 53
Ericsson LBI-39076B system manual Toll Call Parameters screen