Ericsson LBI-39169 manual

LBI-39169

ericssonz

User’s Guide

EDACS NETWORK

MANAGEMENT

Contents

Main i Page Page Page LBI-39169 LIST OF FIGURES AND TABLES Page PREFACE LBI-39169 1. PREFACE 1.1 MANUAL ORGANIZATION LBI-39169 PREFACE DOCUMENTATION LBI-39169 2. DOCUMENTATION LBI-39169 DOCUMENTATION 3. INTRODUCTION LBI-39169 INTRODUCTION 3.1 FAULT MANAGEMENT 3.2 CONFIGURATION MANAGEMENT 3.3 ACCOUNTING MANAGEMENT Page LBI-39169 INTRODUCTION 3.5.2 System Access 3.6 HIERARCHICAL MAPS 3.7 EDACS NM MENUS AND THEIR FUNCTIONALITY LBI-39169 NETWORK MANAGER BASICS 4. NETWORK MANAGER BASICS 4.1 PULLDOWN MENU SELECTION PROCEDURE USING THE MOUSE 4.2 PULLDOWN MENU SELECTION PROCEDURE USING THE KEYBOARD 4.3 EDITOR OPTIONS Page Page STARTUP PROCEDURES LBI-39169 5. STARTUP PROCEDURES 5.1 STARTING A NETWORK MANAGER WORK SESSION LBI-39169 STARTUP PROCEDURES RETRIEVING THE SOFTWARE VERSION LBI-39169 6. RETRIEVING THE SOFTWARE VERSION 6.1 SUBCOMPONENT SOFTWARE VERSIONS LBI-39169 RETRIEVING THE SOFTWARE VERSION 6.2 NETWORK MANAGER SOFTWARE APPLICATION VERSIONS EDACS HELP LBI-39169 7. EDACS HELP 7.1 TASK HELP 7.2 FUNCTION HELP 8. MONITORING EDACS FAULT CONDITIONS 8.1 DETECTING AND ISOLATING FAULTS (ALARMS) 8.1.1 Notification through the Event Notification Interface Page 8.1.3 Fault Propagation 8.2 REPORTING FAULTS (ALARMS) 8.2.1 Fault Configuration 8.2.2 Latching Transient Events 8.2.3 Associating Actions With Events 8.2.4 Disabling Events at Remote Agent Devices 8.2.5 UnManaging Devices 8.2.6 Managing Devices 8.2.7 Fault Updating Managed Devices 8.2.8 Setting-up Threshold Oriented Events at RTM Devices 8.3 IDENTIFYING THE CAUSE OF ALARMS 8.3.1 Using Hierarchical Maps 8.3.2 Using The OpenView Event Browser Page Page LBI-39169 CONFIGURING EDACS DEVICES 9. CONFIGURING EDACS DEVICES 9.1 INTEGRATED CEC/IMC MANAGER CONFIGURING EDACS DEVICES LBI-39169 9.1.1 Starting The CEC/IMC Session Page CONFIGURING EDACS DEVICES LBI-39169 9.2 TELNET SESSIONS TO THE PI, BCU, CAL, AND EDG 9.3 TELNETING TO THE SYSTEM MANAGER LBI-39169 CONFIGURING EDACS DEVICES Page LBI-39169 TRANSFERRING DEVICE FILES 10. TRANSFERRING DEVICE FILES TRANSFERRING DEVICE FILES LBI-39169 LBI-39169 TRANSFERRING DEVICE FILES 44 Figure 24 - Transferring a BCU Billing Record Using FTP TRANSFERRING DEVICE FILES LBI-39169 45 Figure 25 - Transferring System Manager Activity Data Using FTP LBI-39169 MONITORING PERFORMANCE TRENDS 11. MONITORING PERFORMANCE TRENDS 11.1.1 Line Graph Example 11.1.2 Customizing Line Graphs Page 11.2 TRACKING EDACS DEVICE UTILIZATION LBI-39169 MONITORING PERFORMANCE TRENDS 11.3 TRACKING EDACS DEVICE ACCESSIBILITY 11.4 COMPARING PERFORMANCE FROM MULTIPLE SITES OR NODES 12. MONITORING REAL-TIME CALL ACTIVITY } 12.1 USING THE MULTISITE MONITOR APPLICATION 12.1.1 Filtering Call Traffic Page 12.1.2 Viewing Call Type Colors 12.1.3 Displaying Site Statistics Rows 12.1.4 Indicating Quiet Drops 12.2 USING THE SITE MONITOR APPLICATION 12.2.1 Turning On Statistics Rows 12.2.2 Adding The Phone Digits Column 12.2.3 Setting The Time Fields 12.2.4 Enabling Quiet Drops 12.2.5 Changing Phone Call Keying Update Parameters 13. USING OPENVIEW NETWORK NODE MANAGER 13.1 LOADING/UNLOADING MIBS 13.2 VIEWING/GRAPHING PERFORMANCE PARAMETERS 13.3 ADDING CUSTOM MENU ITEMS 13.4 COLLECTING AND GRAPHING PERFORMANCE DATA LBI-39169 USING OPENVIEW NETWORK NODE MANAGER 13.5 THRESHOLD TRAPS ON COLLECTED DATA 13.6 VIEWING HISTORICAL TRENDS 13.7 EVENT HISTORY 13.8 CUSTOMIZING EVENT MESSAGES AND ACTIONS Page Page Page 14. PROCEDURES Page 14.5 ADDING SYMBOLS TO EDACS MAPS 14.6 DELETING SYMBOLS 14.7 ADDING A CONNECTION 14.8 CUSTOMIZING MSM/SM SITE/DEVICE LABELS 14.9 ADDING DESCRIPTIONS TO OBJECTS 14.10 DELETING ORPHANED SUBMAPS 14.11 VERIFYING AN OBJECT WAS DELETED FROM THE OPENVIEW DATABASE PROCEDURES LBI-39169 14.12 VIEWING/MODIFYING EDACS IDENTIFIERS 14.13 VIEWING/MODIFYING TRAP SEVERITY LEVELS 14.14 MODIFYING EVENT DESCRIPTIONS 14.15 RESTORING DEFAULT EVENT DESCRIPTIONS 14.16 MAPPING SEVERITY LEVEL TO ICON COLOR 14.17 CREATING A FULL SYSTEM IMAGE BACKUP 14.18 RESTORING A FULL SYSTEM IMAGE FROM THE BACKUP 15. TROUBLESHOOTING 15.1 CD-ROM DOES NOT WORK 15.2 MSM/SM DOES NOT SHOW PI TRAFFIC 15.3 ATTEMPT TO LOG IN FAILS 15.4 EDACS ICON IS BLUE 15.5 EDACS ICON IS BROWN 15.6 RPC FAILURES 15.7 MAP GENERATION VERIFY OPERATION IS NOT WORKING PROPERLY 15.8 POPUP STATES NO NODE LICENSE 15.9 PERFORMANCE NOT SHOWING TRAFFIC 15.10 POOR SYSTEM PERFORMANCE 15.11 APPLICATION DOES NOT RESPOND TO VERIFICATION REQUEST WHEN ADDING ICON 15.12 IFOR/LS CONFUSED 15.13 SYSTEM MANAGER SNMP SETS FAILING 15.14 IMC DETECTED LINK FAILURES 15.15 MSM/SM OUT OF COLOR MAP ENTRIES 15.16 POPUP WARNING 15.17 MULTINODE TRAFFIC NOT SEEN CORRECTLY ON MSM SESSIONS 16. GLOSSARY Page Page Page Page Page Page Page Page Page LBI-39169 INDEX 17. INDEX INDEX LBI-39169 LBI-39169 INDEX