Ericsson LBI-39169 manual Popup States no Node License, Performance not Showing Traffic

LBI-39169 TROUBLESHOOTING

15.8 POPUP STATES NO NODE LICENSE

Problem:

This popup will occur either if there is no node license or if there is no application license.

Solution:

Use ls_stat to determine if either of these conditions exist.

15.9 PERFORMANCE NOT SHOWING TRAFFIC

Problem:

No traffic indicated on MSM, SM, or 2D line graph.

Solution:

Traffic is as seen on by the IMC. Therefore, site only traffic such as denies and local interconnect will not be seen. If no traffic is seen the NM and BCU/CAL/PI may not be time synched. Log into the BCU/CAL. Do stat-e-sx, where x is a site tour radio is on. If bad time stamp is indicated, check source of MOM PC clock.

15.10 POOR SYSTEM PERFORMANCE

Problem:

System is slower than usual.

Solution:

1.IPMAP autodiscovery may be enabled. From the OpenView Main menu select Options -> Topology/Status Polling:IP and turn off the polling Master switch (raised button).

2.Do ps -ef grep edacs

Only one instance of each of the following three processes will be running an a NMS:

root	196	186 0 Sep 16 ?				3:45 edacs_nm
root	299	1	0	Sep 16	?	0:00 /usr/EDACS/bin/edacslog
root	301	1	0	Sep 16	?	1:48 /usr/EDACS/bin/edacs_licservd

There will be one instance of each of following three processes running for each user. If there are more processes than simultaneous users, a user could have improperly exited and left processes running with no UI attached.

guest 20060 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsd
guest 20061 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsi
guest 20062 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsm

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