Popup States no Node License | Ericsson LBI-39169 guide

LBI-39169

TROUBLESHOOTING

15.8 POPUP STATES NO NODE LICENSE

Problem:

This popup will occur either if there is no node license or if there is no application license.

Solution:

Use ls_stat to determine if either of these conditions exist.

15.9 PERFORMANCE NOT SHOWING TRAFFIC

Problem:

No traffic indicated on MSM, SM, or 2D line graph.

Solution:

Traffic is as seen on by the IMC. Therefore, site only traffic such as denies and local interconnect will not be seen. If no traffic is seen the NM and BCU/CAL/PI may not be time synched. Log into the BCU/CAL. Do stat-e-sx, where x is a site tour radio is on. If bad time stamp is indicated, check source of MOM PC clock.

15.10 POOR SYSTEM PERFORMANCE

Problem:

System is slower than usual.

Solution:

1.IPMAP autodiscovery may be enabled. From the OpenView Main menu select Options -> Topology/Status Polling:IP and turn off the polling Master switch (raised button).

2.Do ps -ef grep edacs

Only one instance of each of the following three processes will be running an a NMS:

root	196	186 0 Sep 16 ?				3:45 edacs_nm
root	299	1	0	Sep 16	?	0:00 /usr/EDACS/bin/edacslog
root	301	1	0	Sep 16	?	1:48 /usr/EDACS/bin/edacs_licservd

There will be one instance of each of following three processes running for each user. If there are more processes than simultaneous users, a user could have improperly exited and left processes running with no UI attached.

guest 20060 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsd
guest 20061 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsi
guest 20062 20059	0 07:10:44 ?	0:00 /usr/EDACS/bin/edacsm

74

Image 74

Ericsson LBI-39169 manual Popup States no Node License, Performance not Showing Traffic, Poor System Performance

Contents

User’s Guide LBI-39169 Table of Contents Transferring Device Files Monitoring Performance Trends Configuring Edacs DevicesUsing Openview Network Node Manager Monitoring REAL-TIME Call Activity Glossary Index ProceduresTroubleshooting List of Figures and Tables Edacs Menu on Main Menu Bar Traffic Filter Window This page intentionally left blank Section PrefaceManual Organization Preface Related Ericsson Publications DocumentationHEWLETT-PACKARD Documentation Jessica PBX Gateway Documentation System Manager DocumentationData Gateway Documentation Miscellaneous Ericsson Documents Introduction Accounting Management Fault ManagementConfiguration Management Security Management Access LevelsPerformance Management Assisted Map System AccessHierarchical Maps Generation Background Network Configuration. PresentsEdacs NM Menus and Their Functionality Map Overlays Network Manager Basics Pulldown Menu Selection Procedure Using the MousePulldown Menu Selection Procedure Using the Keyboard Editor Options MAP Traversal Example of Map Traversal Example of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work Session Logging OUT of the HP VUE Session Ending a Network Manager Work SessionLogging OUT of the Network Manager Session Retrieving the Software Version Subcomponent Software Versions Network Manager Software Application Versions Function Help Edacs HelpTask Help Notification through the Event Notification Interface Monitoring Edacs Fault ConditionsDetecting and Isolating Faults Alarms Notification Through Icon Color Icon Color Status Colors/LevelsCategory Status Status Meaning Condition Fault Configuration Fault PropagationReporting Faults Alarms Disabling Events at Remote Agent Devices Latching Transient EventsAssociating Actions With Events UnManaging Devices Fault Updating Managed DevicesSetting-up Threshold Oriented Events at RTM Devices Managing Devices Select the Edacs Faults Summary menu item Identifying the Cause of AlarmsUsing Hierarchical Maps Using The OpenView Event Browser Edacs Fault Menu Notification of New Events Selecting Events Within a List Locating Source of Event Deleting EventsFiltering Events Obtaining Detailed Event Information Monitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC Manager Starting The CEC/IMC Session CEC/IMC Manager Main Window and Menu Bar Site Channel Configuration Example Screen System Options for Digital Console Pre-empt Example Screen Telnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System Manager System Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer Example Transferring a BCU Billing Record Using FTP BCU CDR Data Transfer Example Transferring System Manager Activity Data Using FTP System Manager Activity Data Transfer Example Using TWO-DIMENSIONAL Line Graphs Monitoring Performance Trends Line Graph Example Customizing Line Graphs Monitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. Select Tracking Edacs Device Accessibility Edacs Performance / Accessibility Menu Comparing Performance from Multiple Sites or Nodes Edacs Performance Compare Menu Monitoring REAL-TIME Call Activity Monitor Using the Multisite Monitor Application Multisite Monitor Display Example Filtering Call Traffic Multisite Monitor Menu Bar Traffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet Drops Using the Site Monitor Application Site Monitor Display Example Turning On Statistics Rows Setting The Time FieldsChanging Phone Call Keying Update Parameters Adding The Phone Digits Column VIEWING/GRAPHING Performance Parameters Using Openview Network Node ManagerLOADING/UNLOADING Mibs Adding Custom Menu Items Event History Threshold Traps on Collected DataViewing Historical Trends Customizing Event Messages and Actions Background Geographical Maps MAP Snapshots Multiple Edacs Network Manager Sessions Integration with Other Network Manager Applications Icon Bitmaps Customizing Icons 13.13.1 Icon LabelsObject Descriptions Loading Mibs System Shutdown Procedures ProceduresRebooting the Network Manager Device Polling Interval Clock Polling Interval Polling Interval SetupClock Synchronization Modifying Event Descriptions Adding a Connection Adding Symbols to Edacs MapsDeleting Symbols SM message file Customizing MSM/SM SITE/DEVICE LabelsMSM message file Verifying AN Object WAS Deleted from the Openview Database Adding Descriptions to ObjectsDeleting Orphaned Submaps VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity Levels Mapping Severity Level to Icon Color Restoring Default Event DescriptionsCreating a Full System Image Backup Restoring a Full System Image from the Backup 15.2 MSM/SM does not Show PI Traffic TroubleshootingCD-ROM does not Work Attempt to LOG in Fails RPC Failures Edacs Icon is BlueEdacs Icon is Brown MAP Generation Verify Operation is not Working Properly Poor System Performance Popup States no Node LicensePerformance not Showing Traffic System Manager Snmp Sets Failing Cd /usr/lib/netls/conf NetlsconfigIFOR/LS Confused Users IMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP Entries Popup Warning Multinode Traffic not Seen Correctly on MSM Sessions Glossary Term Definition Ccitt CAMCAP CD-ROM Data CNICtim Dpram ELI EdacsEDG Fcaps Getc IMC HP OV NNMIEA Isdn MOM PC MAUMIB MIM MOM NIM PMU PCMPDU Pstn RSM Scat TDM SnmpTCP Tftp UPS TSIUDP Vmim Index Index Index Ericsson Inc