MONITORING PERFORMANCE TRENDS |
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11.2 TRACKING EDACS DEVICE UTILIZATION
The Performance
The entries on the Performance
∙Call Performance -
∙Channel Assignment - Total Channel Assignments for the following call types: Individual Voice Calls, Group Voice Calls, Individual Data Calls, Group Data Calls, Individual Outbound Interconnect, Individual Inbound Interconnect, Group Inbound Interconnect, and ALL.
∙Individual Call - Individual voice call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Group Voice - Group voice call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Individual Data - Individual data call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Group Data - Group data call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Individual Outbound Telephony - Individual outbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Individual Inbound Telephony - Individual inbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.
∙Group Inbound Telephony - Group inbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.
File... | EDACS |
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| Help |
| Faults |
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| Configuration | Utilization. Provides totals for call types | ||
| Accounting: File Transfer | pertaining to this EDACS device. |
Performance |
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Software Version | Utilization |
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| Accessibility | Node |
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| Compare |
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| Site | Call Performance | |
| Monitor | ||
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| Channel Assignment | |
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Node or Site. Indicate if the device is a |
| Individual Call | |
| Group Voice | ||
node or site. |
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| Individual Data | |
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| Individual Outbound Telephony |
Performance Criteria. Select the |
| Individual Inbound Telephony | |
performance data to be displayed. |
| Group Inbound Telephone | |
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Figure 27 - EDACS Performance -> Utilization Menu
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