Procedures, Troubleshooting, Glossary Index | Ericsson LBI-39169

	LBI-39169
TABLE OF CONTENTS
Section/Paragraph	Page
13.14 LOADING MIBS	63
14. PROCEDURES	64
14.1 REBOOTING THE NETWORK MANAGER	64
14.2 SYSTEM SHUTDOWN PROCEDURES	64
14.3 DEVICE POLLING INTERVAL	64
14.3.1 Polling Interval Setup	65
14.3.2 Clock Synchronization	65
14.3.3 Clock Polling Interval	65
14.4 MODIFYING EVENT DESCRIPTIONS	65
14.5 ADDING SYMBOLS TO EDACS MAPS	66
14.6 DELETING SYMBOLS	66
14.7 ADDING A CONNECTION	66
14.8 CUSTOMIZING MSM/SM SITE/DEVICE LABELS	67
14.9 ADDING DESCRIPTIONS TO OBJECTS	68
14.10 DELETING ORPHANED SUBMAPS	68
14.11 VERIFYING AN OBJECT WAS DELETED FROM THE OPENVIEW DATABASE	68
14.12 VIEWING/MODIFYING EDACS IDENTIFIERS	69
14.13 VIEWING/MODIFYING TRAP SEVERITY LEVELS	69
14.14 MODIFYING EVENT DESCRIPTIONS	69
14.15 RESTORING DEFAULT EVENT DESCRIPTIONS	70
14.16 MAPPING SEVERITY LEVEL TO ICON COLOR	70
14.17 CREATING A FULL SYSTEM IMAGE BACKUP	70
14.18 RESTORING A FULL SYSTEM IMAGE FROM THE BACKUP	71
15. TROUBLESHOOTING	72
15.1 CD-ROM DOES NOT WORK	72
15.2 MSM/SM DOES NOT SHOW PI TRAFFIC	72
15.3 ATTEMPT TO LOG IN FAILS	72
15.4 EDACS ICON IS BLUE	73
15.5 EDACS ICON IS BROWN	73
15.6 RPC FAILURES	73
15.7 MAP GENERATION VERIFY OPERATION IS NOT WORKING PROPERLY	73
15.8 POPUP STATES NO NODE LICENSE	74
15.9 PERFORMANCE NOT SHOWING TRAFFIC	74
15.10 POOR SYSTEM PERFORMANCE	74
15.11 APPLICATION DOES NOT RESPOND TO VERIFICATION REQUEST WHEN ADDING ICON. 75
15.12 IFOR/LS CONFUSED	75
15.13 SYSTEM MANAGER SNMP “SETS” FAILING	75
15.14 IMC DETECTED LINK FAILURES	76
15.15 MSM/SM OUT OF COLOR MAP ENTRIES	76
15.16 POPUP WARNING	77
15.17 MULTINODE TRAFFIC NOT SEEN CORRECTLY ON MSM SESSIONS	77
16. GLOSSARY	78
17. INDEX	88

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Ericsson LBI-39169 manual Procedures, Troubleshooting, Glossary Index

Contents

User’s Guide LBI-39169 Table of Contents Using Openview Network Node Manager Configuring Edacs DevicesTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call Activity Glossary Index ProceduresTroubleshooting Edacs Menu on Main Menu Bar List of Figures and Tables Traffic Filter Window This page intentionally left blank Section PrefaceManual Organization Preface Related Ericsson Publications DocumentationHEWLETT-PACKARD Documentation Data Gateway Documentation System Manager DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson Documents Introduction Accounting Management Fault ManagementConfiguration Management Security Management Access LevelsPerformance Management Hierarchical Maps System AccessAssisted Map Generation Edacs NM Menus and Their Functionality Configuration. PresentsBackground Network Map Overlays Pulldown Menu Selection Procedure Using the Keyboard Pulldown Menu Selection Procedure Using the MouseNetwork Manager Basics Editor Options Example of Map Traversal MAP Traversal Example of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup Procedures Logging OUT of the HP VUE Session Ending a Network Manager Work SessionLogging OUT of the Network Manager Session Subcomponent Software Versions Retrieving the Software Version Network Manager Software Application Versions Function Help Edacs HelpTask Help Detecting and Isolating Faults Alarms Monitoring Edacs Fault ConditionsNotification through the Event Notification Interface Notification Through Icon Color Icon Color Status Colors/LevelsCategory Status Status Meaning Condition Fault Configuration Fault PropagationReporting Faults Alarms Disabling Events at Remote Agent Devices Latching Transient EventsAssociating Actions With Events Setting-up Threshold Oriented Events at RTM Devices Fault Updating Managed DevicesUnManaging Devices Managing Devices Select the Edacs Faults Summary menu item Identifying the Cause of AlarmsUsing Hierarchical Maps Edacs Fault Menu Using The OpenView Event Browser Selecting Events Within a List Notification of New Events Filtering Events Deleting EventsLocating Source of Event Obtaining Detailed Event Information Monitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs Devices CEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC Session System Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example Screen Telneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDG System Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTP BCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTP System Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTP Monitoring Performance Trends Using TWO-DIMENSIONAL Line Graphs Customizing Line Graphs Line Graph Example Monitoring Performance Trends Performance Criteria. Select Tracking Edacs Device Utilization Edacs Performance / Accessibility Menu Tracking Edacs Device Accessibility Edacs Performance Compare Menu Comparing Performance from Multiple Sites or Nodes Monitor Monitoring REAL-TIME Call Activity Multisite Monitor Display Example Using the Multisite Monitor Application Multisite Monitor Menu Bar Filtering Call Traffic Traffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics Rows Site Monitor Display Example Using the Site Monitor Application Changing Phone Call Keying Update Parameters Setting The Time FieldsTurning On Statistics Rows Adding The Phone Digits Column LOADING/UNLOADING Mibs Using Openview Network Node ManagerVIEWING/GRAPHING Performance Parameters Adding Custom Menu Items Viewing Historical Trends Threshold Traps on Collected DataEvent History Customizing Event Messages and Actions MAP Snapshots Background Geographical Maps Integration with Other Network Manager Applications Multiple Edacs Network Manager Sessions Object Descriptions Customizing Icons 13.13.1 Icon LabelsIcon Bitmaps Loading Mibs Rebooting the Network Manager ProceduresSystem Shutdown Procedures Device Polling Interval Clock Synchronization Polling Interval SetupClock Polling Interval Modifying Event Descriptions Adding a Connection Adding Symbols to Edacs MapsDeleting Symbols SM message file Customizing MSM/SM SITE/DEVICE LabelsMSM message file Verifying AN Object WAS Deleted from the Openview Database Adding Descriptions to ObjectsDeleting Orphaned Submaps VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs Identifiers Mapping Severity Level to Icon Color Restoring Default Event DescriptionsCreating a Full System Image Backup Restoring a Full System Image from the Backup CD-ROM does not Work Troubleshooting15.2 MSM/SM does not Show PI Traffic Attempt to LOG in Fails Edacs Icon is Brown Edacs Icon is BlueRPC Failures MAP Generation Verify Operation is not Working Properly Poor System Performance Popup States no Node LicensePerformance not Showing Traffic IFOR/LS Confused Cd /usr/lib/netls/conf NetlsconfigSystem Manager Snmp Sets Failing Users 15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link Failures Multinode Traffic not Seen Correctly on MSM Sessions Popup Warning Term Definition Glossary CAP CAMCcitt CD-ROM Ctim CNIData Dpram EDG EdacsELI Fcaps Getc IEA HP OV NNMIMC Isdn MIB MIM MOM MAUMOM PC NIM PDU PCMPMU Pstn Scat RSM TCP SnmpTDM Tftp UDP TSIUPS Vmim Index Index Index Ericsson Inc